Gym Lyon 7 Jean Jaurès - Rituel Sport Club

4.3·507 reviews
74 Av. Jean Jaurès, 69007 Lyon, France, Lyon, France
Veted AI Summary

A busy Lyon fitness club known for welcoming staff and a notably rigid cancellation process.

What customers love

  • Staff member Patrick praised for welcoming attitude and support
  • Clean, friendly environment appreciated by visitors
  • Professional coaching staff noted positively

Worth noting

  • Cancellation requires certified mail with 2-3 months advance notice
  • Complex exit process not communicated clearly at sign-up

Best for

Visitors or locals seeking a well-staffed gym with flexible opening hours

Attribute scores

Quality of Work82
Established88
Responsiveness65
Customer Rating86
Price vs Market55

Recent reviews

Jessica Eli4mo ago

Great experience in this gym, nice environment, clean, friendly staff, specially Patrick, that welcomed me amazingly and offered support since the beginning!!

Krishna Kompalli1y ago

L'appart is the best! Patrick is the best! Very helpful and amazing!

Mehdi H1y ago

Found this gym while in town for a short stay. Every experience was pleasant. Staff were welcoming and helpful. Busy gym so pick your hours but they are open early and finish late. Went to cancel my membership and the person who had signed me up had already placed an end date on it so wouldn't extend accidentally. Thanks team!

94 Men3y ago

It's a good place ! The environment is friendly and the couches are very professionals !

Esther Kim7y ago

Be aware that if you want to cancel your membership, they make it difficult and you basically need to give 2-3 months notice that you are cancelling. You need to send in a signed letter via certified mail, and that letter must arrive before the 10th of the month. From there, they will stop automatic withdrawals after two more full months of membership fees. Which means, you need to plan 2-3 months in advance that you'd like to cancel your contract, otherwise you'll continue to get charged. All of this is written in the small print in the contract and never brought up again (even after multiple interactions with the team on how to cancel membership).