Urban Solar Energy
Lyon-based solar energy provider noted for clear, English-friendly customer service and virtual battery solutions.
What customers love
- Staff speak fluent English, helpful for non-French speakers
- Advisors answer questions clearly and attentively
- Customer service resolves billing and account issues effectively
Best for
English-speaking residents in Lyon seeking solar energy setup or account support.
Attribute scores
Recent reviews
The exchange was clear; I needed explanations and the advisor answered all my questions. He was attentive and very pleasant.
Tip top
Hugo spoke very good English and was very knowledgeable and helpful
Telephone conversation with Thien at Urban solar concerning transfer of an account. Thien was helpful and spoke perfect English which was a great help. She resolved the issue and was kind and understanding. Thank you.
No complaints. I had some difficulty understanding my bill at first, but after contacting customer service, everything was clear. They were very welcoming, by the way. My virtual battery works perfectly; I'm very satisfied.