Générale de Fermeture

4.2·54 reviews
27 Rue Maurice Flandin, 69003 Lyon, France, Lyon, France
Veted AI Summary

Lyon-based locksmith and door service handling emergency lock repairs and garage door replacements.

What customers love

  • Technician Chakib praised for speed and professionalism on emergency calls
  • Quick diagnosis and resolution of broken or forced locks
  • Reassuring and attentive approach during stressful lockout situations

Worth noting

  • Repair work left incomplete, with poorly fitted keyholes and non-closing locks
  • Difficult to reach after job completion; follow-up calls go unanswered

Best for

Homeowners needing urgent lock replacement or emergency locksmith assistance in Lyon.

Attribute scores

Quality of Work62
Established65
Responsiveness58
Customer Rating84
Price vs Market50

Recent reviews

Valérie hernandez4mo ago

I highly recommend this locksmith company! Chakib responded to an emergency call at my mother's home this past Sunday after her lock had been forced. Despite the door being very difficult to open, he demonstrated great professionalism, patience, and genuine expertise. His work was outstanding from start to finish. Reliable, efficient, and very reassuring, he's a locksmith you can completely trust. Thank you again for this excellent service!

El Pablo5mo ago

Following vandalism to my lock, Chakib, the technician, quickly identified the problem and replaced my lock with great professionalism and speed. He was very attentive and offered excellent advice; I highly recommend him.

Christine Devoucoux8mo ago

The lock change was done fairly quickly, but the workmanship was poor. There was no way to get a response when contacting the people involved. Not serious.

Ash.K PSK11mo ago

Following a problem with a key that was stuck/broken in our lock, the technician responded very quickly and resolved our issue. Thank you for your professionalism. I highly recommend them. They are nothing like the scammers who break down doors.

Said CHAHET3y ago

I initially contacted this company to replace my garage door, which had been hit by a vehicle (€1,500 for the door and installation), then we agreed to repair the old one because it was no longer sturdy. They did a mediocre job; the keyholes were too big, and one of the locks wouldn't even close. I've been calling them every week (since the end of September) to come back and finish their work, and they're always making trouble for me. They're not professional at all; a company to avoid. I do not recommend this company.