Génération Confort

4.8·311 reviews
6 Bis Imp. Tontini, 13012 Marseille, France, Marseille, France
Veted AI Summary

Marseille-based HVAC installer with a strong repeat-customer record but documented after-sales disputes.

What customers love

  • Minimal disruption to business operations during installation
  • Meticulous finishing and high-quality materials used
  • Clear post-installation explanations from technicians

Worth noting

  • Ignored repeated contact attempts after a faulty refrigerant connection job
  • Denied knowing a client despite existing invoices proving prior work

Best for

Businesses and households seeking reliable Mitsubishi air conditioning installation in Marseille.

Attribute scores

Quality of Work78
Established80
Responsiveness62
Customer Rating96
Price vs Market55

Recent reviews

ALAIN SAINT LEGER4mo ago

This is the fourth time we've used GENERATION CONFORT for ourselves, our children, and our in-laws. They consistently deliver excellent service, using high-quality materials for installation and providing meticulous finishing. I have already recommended this company and will continue to do so.

Jean Pierre KAFTANDJIAN5mo ago

From the initial contact for the quote to the installation of the air conditioning in my accounting firm, everything went smoothly and efficiently. I particularly appreciated the speed of the installation thanks to the intervention of an experienced technician. He ensured throughout the installation process that we could continue working despite the work being carried out. The explanations provided after the work was completed were also very clear.

Mélanie Souffan6mo ago

Avoid this company at all costs!!! They moved two outdoor units without changing the connections, and two years later one of the units had run out of refrigerant (knowing that if there are no leaks, this can last for years). I informed the company owner of this by email and phone several times. Having received no response, we went to their headquarters, and the person there had the nerve to say they didn't know who we were! In short: I had to pay €500 to a company that determined the leak was caused by loose screws. No one answers our calls or returns them, and all they can say is they don't know us. Yet we have invoices to prove it!!

Y Lh10mo ago

Hello, Génération confort installed a Mitsubishi console for the living room and two Mitsubishi air conditioners for the bedrooms in my apartment. The technicians did an impeccable job installing these three air conditioners and during the maintenance. I recommend this company for the quality and professionalism of the entire team, including the secretary. YL

zubin pareek1y ago

Will update later!