Gen-Air Entreprise

5.0·134 reviews
183 Chem. du Marinier, 13016 Marseille, France, Marseille, France
Veted AI Summary

A family HVAC business in Marseille known for careful installation work and personalised service.

What customers love

  • Meticulous, clean installation with discreet finishing
  • Kamel's attentiveness and tailored technical advice
  • Reliable family-run team with clear explanations

Worth noting

  • Failed to attend a confirmed appointment with no apology or explanation

Best for

Homeowners in Marseille seeking quality heat pump or split-system installation.

Attribute scores

Quality of Work96
Established72
Responsiveness62
Customer Rating100
Price vs Market50

Recent reviews

Jacques Devise4mo ago

The installation of my dual-split air conditioning system was carried out with professionalism, expertise, and exceptional kindness. Thank you, Kamel, for this flawlessly executed job, leaving the site spotlessly clean. I will not hesitate to recommend you to everyone I know. Keep up the good work; you are an example to all tradespeople.

jeremy marien5mo ago

Thanks to Kamel and his son for their meticulous work, completed on time, and for their clear explanations during the setup process. Plus, they're a pleasure to talk to, which is a nice bonus.

Cynthia Sereia7mo ago

We are very satisfied with the installation of our air-to-air heat pumps by Gen-Air: the result is clean and discreet. This is the second time we've used this company, and we would do so again without hesitation. Gen-Air was recommended to us by professionals in the field, and we understand why—everything was perfect, no problems whatsoever! It's a very responsive and efficient family business that provided us with excellent advice. A big thank you to Kamel and Nael. We highly recommend them.

Do Lauge7mo ago

I'll never know if this company is reputable and competent! I had an appointment this morning at 9:30, sent a text message the day before to confirm, no reply. This morning I called to reconfirm that I would be attending. No answer. At 9:40, I called again, no answer. I waited until 10:00. Nothing. No explanation, no apology. In short, competence doesn't equal good manners!

Louise Descour9mo ago

A company that stands out for its professionalism, expertise, and above all, the exceptional human qualities of its team. Kamel demonstrated attentiveness, availability, and a genuine commitment to providing tailored solutions. The work performed is of very high quality, with meticulous attention to detail that inspires confidence. A true sense of professionalism shines through. I am extremely satisfied and highly recommend this company, which deserves recognition for the quality of its services and its dedication!