Paris Marais Sotheby's International Realty
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
What reviewers warned about
Issues raised independently by two or more reviewers of Paris Marais Sotheby's International Realty, with what to ask before you hire. These are reports by customers, not findings by Veted.
New-build apartments delivered incomplete with major defects
Serious3 reviewers, 2022-2023Three reviewers reported purchasing new apartments marketed by the agency where buildings were delivered over one year late with unfinished work: broken windows, no hot water, water leaks through roof, warped solid wood flooring, and bathroom fixtures (double sinks, towel racks) installed insecurely on drywall that collapsed, creating safety hazards including danger to infants.
Ask before you hire: Request completion certificates (attestation de conformité) and defect logs filed with the promoter for the 11e arrondissement projects mark
No post-sale support or response to defect reports
Moderate2 reviewers, 2022Two reviewers reported the agency did not respond to emails about serious defects after purchase, did not attend final notaire signing, and showed no engagement with remedying or escalating construction failures.
Ask before you hire: Ask whether the agency provides post-closing defect support and how complaints are escalated to the promoter/developer.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Can't recommend Sotheby's Marais for your next dream place! They have been great partners helping in our search, finding the right fit and guiding us through the buying experience. We were particularly well helped by Hugo who understood our search, found a gem for us, helped us through the closing! You won't be disappointed!
Thanks to Hugo from Sotheby's, I was able to sell my house quickly, under excellent conditions, and to a very friendly new buyer. Highly recommended!
Top notch agency with the most beautiful apartments. Wonderfully handled the sale of my Marais apartment. Proactive, reactive, always-on & there to help. Ask for Charlotte Mantel she's a great agent to have by your side.
Lazy. Emailed them a week ago (twice) about an apartment for sale and no one answered me. Can you imagine being the owners, thinking you're going with a reputable and therefore reliable agency, yet they're too lazy to answer emails from potential buyers? One advice in Paris, stay away from the big agency, they barely work and reply emails. Their listing and just based on the "fame" of their agency but the employees are sub par.
My husband and I purchased a new build property from this agency in January 2022 in the 11eme. The entire process has been a nightmare, we received absolutely zero support from the agency, they did not even show up to our final signing at the notaire. The reason we purchased our property was because of the reputation of Sotheby's but unfortunately we have had so many issues, nothing has been completed, and everything is extremely low quality. We get no answers and they do not respond to our emails detailing out the continued issues with our apartment not being completed. I would not trust this agency and certainly don't go to them if you expect high quality support (or properties). So disappointed and now we will need to begin legal proceedings.