Paris Marais Sotheby's International Realty

4.6·46 reviews
39 Rue de Turenne, 75003 Paris, France, Paris, France
Veted AI Summary

Luxury real estate agency with inconsistent service quality and notable responsiveness gaps.

What customers love

  • Expert guidance through entire buying process
  • Beautiful curated apartment selection in Marais
  • Proactive agents like Hugo and Charlotte Mantel

Worth noting

  • Poor email responsiveness to potential buyers
  • Minimal post-purchase support and unresponsive to issues

Best for

Buyers seeking premium Marais properties with hands-on agent support throughout purchase.

Attribute scores

Quality of Work62
Experience55
Responsiveness45
Customer Rating92
Price vs Market Avg.65

Recent reviews

Charles Kaïoun2mo ago

Can't recommend Sotheby's Marais for your next dream place! They have been great partners helping in our search, finding the right fit and guiding us through the buying experience. We were particularly well helped by Hugo who understood our search, found a gem for us, helped us through the closing! You won't be disappointed!

franck benabadji2mo ago

Thanks to Hugo from Sotheby's, I was able to sell my house quickly, under excellent conditions, and to a very friendly new buyer. Highly recommended!

Christopher Esclapez9mo ago

Top notch agency with the most beautiful apartments. Wonderfully handled the sale of my Marais apartment. Proactive, reactive, always-on & there to help. Ask for Charlotte Mantel she's a great agent to have by your side.

Antoine L.1y ago

Lazy. Emailed them a week ago (twice) about an apartment for sale and no one answered me. Can you imagine being the owners, thinking you're going with a reputable and therefore reliable agency, yet they're too lazy to answer emails from potential buyers? One advice in Paris, stay away from the big agency, they barely work and reply emails. Their listing and just based on the "fame" of their agency but the employees are sub par.

Alison Byczek3y ago

My husband and I purchased a new build property from this agency in January 2022 in the 11eme. The entire process has been a nightmare, we received absolutely zero support from the agency, they did not even show up to our final signing at the notaire. The reason we purchased our property was because of the reputation of Sotheby's but unfortunately we have had so many issues, nothing has been completed, and everything is extremely low quality. We get no answers and they do not respond to our emails detailing out the continued issues with our apartment not being completed. I would not trust this agency and certainly don't go to them if you expect high quality support (or properties). So disappointed and now we will need to begin legal proceedings.