Les Artisans Pros - Glazier
A Parisian glazier offering remote quoting and insurance coordination for window pane replacement.
What customers love
- Remote quoting via WhatsApp photos reduces costs and delays
- Insurance paperwork handled directly without customer involvement
- Clear explanations given before work begins, no surprises
Worth noting
- Appointments cancelled without apology, manager unreachable for weeks
- Deposit refund took over a week despite repeated requests
Best for
Homeowners needing insurance-covered glass replacement with minimal administrative involvement.
Attribute scores
Recent reviews
The deductible was handled simply, everything was explained before the procedure, no surprises.
Glass replacement was well coordinated with the insurance; I didn't have to deal with any paperwork.
Three weeks ago, we contacted this company about replacing a window in our conservatory. Two appointments were cancelled without any real apology, and we are still waiting for a manager to call us. Due to our dissatisfaction, we requested a refund of our deposit. It took over a week, despite our numerous requests. This company should be avoided. Sincerely,
A highly professional and responsive company that was able to resolve my problem quickly. Providing a quote based on photos via WhatsApp greatly accelerated the process of replacing my window panes and reduced the cost of travel to get a quote. I highly recommend them. Thank you, Joris, for your excellent work, explanations, and kindness. Judith in Achères (78260)
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