Centre Depannage Service

4.2·132 reviews
15 Rue Matabiau, 31000 Toulouse, France, Toulouse, France
Veted AI Summary

Toulouse appliance repair shop offering home servicing, spare parts, and straightforward repair assessments.

What customers love

  • Honest advice on whether repairs are worth the cost
  • Punctual, efficient technicians for home appliance servicing
  • Hard-to-find spare parts and accessories available in-store

Worth noting

  • Initial confusion over warranty coverage on spare parts caused friction

Best for

Toulouse residents needing reliable appliance repair or sourcing discontinued spare parts.

Attribute scores

Quality of Work92
Established72
Responsiveness90
Customer Rating84
Price vs Market78

Recent reviews

Geneviève Bouyssou de Laparre5mo ago

I was desperately looking for vacuum cleaner bags that Darty and Midica no longer sell. I called CDS. A very kind gentleman immediately reassured me: I could find them there without any problem. It's truly an invaluable resource!

Tételle Poipoi5mo ago

The company serviced my dishwasher and washing machine. I highly recommend them. They provided clear explanations of the service terms and price, and their staff were friendly, punctual, and efficient. I've saved their contact information.

Nelly Bru9mo ago

My husband purchased a Dyson brush bar in February 2025. He asked if the brush bar was guaranteed. The salesperson told him it was. It stopped working after four uses. For personal reasons, we had to be away from Toulouse several times for extended periods, and I didn't return the defective brush bar until September 19th, thinking it was covered by the two-year legal warranty that automatically applies to all purchased goods. To my surprise, the salesperson informed me that this warranty did not apply to spare parts. So I left with my defective brush bar without accepting the salesperson's offer to have the equipment inspected in a workshop. Following the above notice, the repair service center responded by offering to inspect my brush bar and attempt to repair it at no charge. So I returned the brush bar. It was quickly inspected and restored to working order. So I modified the first rating to express my satisfaction.

Laura Porotto1y ago

I contacted them for a home repair service on my washing machine. The phone conversations were clear and the repair work was efficient. Thank you for your professionalism!

DJ Mimi1y ago

I always go to this shop with great confidence and I recommend you do the same. They don't push for repairs if they're not worth it; their repairs are always effective and long-lasting. If it's repairable, they'll tell you, and if it's no longer worthwhile, they'll do the same!