JOHN REED Fitness Berlin Kreuzberg

The black guy with the bun at the reception was really nice, when we arrived he explained everything to us and ensure that we had a good experience while we had our work out. There a lot of machines and ppl were kind when exchange for series.

Nothing beats the feeling of finishing a tough workout, only to realize the showers are closed again, without a single sign to warn you before. This happens almost every month. Add a lack of sufficient weights, no air conditioning, and deafeningly annoying music to the mix, and you've got a pretty frustrating routine. The management appears to think this is perfectly acceptable. If you're thinking about joining, my honest advice is: don't

After experiencing safety concerns and a lack of support from staff at other John Reed branches, the Kreuzberg location has been a breath of fresh air. The manager, Ilkan, has single-handedly restored my trust. He is professional, fair, and actively prioritizes a safe workout environment. He is an asset to the team and in general the staff is super friendly and nice.

Worst gym experience I have ever had. The facilities are in a very poor state. Machines are regularly out of order, the gym is filthy, and the smell is something else. The staff situation makes it worse. Almost every time I have gone to reception for help with anything, I have been met with hostility instead of assistance. The only exception is one staff member, a tall guy with long curly hair, who is genuinely friendly and helpful. On top of all that, a male cleaning staff member routinely enters the women's changing room around 18:00 during peak hours. This is not a one-time thing. It happens regularly and needs to be addressed. I submitted a formal complaint about all of this and waited over two weeks for a response, which was basically “thanks for the feedback, we'll look into it." It is a shame because I have had great experiences at the Friedrichshain location, so the potential is clearly there. This location just does not live up to it. John Reed you can do better!

I’ve been a member for 10 years now, and I can proudly say that this is truly one of the best gyms out there. It has a wide range of equipment, and they take excellent care of it. When a treadmill is broken, they miraculously fix it the next day. Some of the members I’ve met here are also some of the friendliest people out there. The gym is rarely crowded and is kept very clean. The staff is very friendly, especially the one guy with the American accent who always works in the mornings. I highly recommend this gym to others; you can’t go wrong with John Reed Kreuzberg! :)