SPIC AND SPAN. Home & Office Cleaning

impossible to cancel ; no chat support despite advertise - the button was nowhere to be found to trigger chat support today. Phone support didn't work - "No agents available" and asked me to provide details for contacts. I've sent an email today, i don't know if the person will come two days from now and if i need to be there or will have issues. This kind of policy for cancelling a recurrent appointment is outrageous. I will switch to competitors.

I basically put to start the cleaning from bedroom and paid extra check in/out fee for the 4 hour cleaning service. My requests have not been listened to and as you can see unprofessional service! Charged extra for tools and the cleaner did not arrive with anything EDIT: Customer support actually was very helpful. unfortunately the company they hired to come to clean was just not keeping up to the level because even the 2nd time they didn’t manage to clean properly and just pointed out areas with the finger. I hope they check more carefully who they work with.

Highly recommend service, specially for move-out cleaning. Ajay and Team provided very good service with deep cleaning and even recommended appropriate cleaning options matching customer requirement at a cost effective level. I am very much satisfied with their service. Thankyou Ajay and team from Spic and Span!!

I am very happy with the service, I ordered last minute cleaning as i had a little emergency and the cleaner did a good job. The kitchen looks great. The cleaner was 30 minutes late but it wasn't an issue since i booked last minute. I called the customer support and they were helpful. I recommend to everyone. The best service in Berlin so far.

We had one of their people clean our house, and I have to say I’m very disappointed. The person they sent did not do a good job of cleaning, here’s a list of some things that we had problems with: - She arrived 20 minutes late. - She did not thoroughly clean the toilets (particles left) - She wanted to dust the rest of the house with the rag that she used to clean the toilet, we had to stop her and ask her to use a clean one. - She left the bathrooms messier than they were when she arrived. - She did not dust all of the surfaces, she missed many areas. The surfaces that she did dust were not done with care, there were spots missed. - She did not clean our glass coffee table, which had fingerprint and drink stains on it. - She did not clean behind any furniture as we asked her to do. - After she was done vacuuming and mopping the floor there were still crumbs and other residue remaining. - She did not tidy up anything, she left everything where it was. - She did not put any of the cleaning supplies, mop or vacuum cleaner away when she was done. - She left a wet rag and a soaking wet sponge on our oiled wood sideboard. If we had not caught it quickly, it would have resulted in permanent damage. After this we had to re-clean the entire flat. This service (for home cleaning) is twice as expensive as their competition (Helpling and Book-A-Tiger for example) and the results that we experienced were actually worse. I’m attaching a couple of pics showing how she left the house. We’d already cleaned up most of the stuff she left lying around when I took these but hopefully this will give you an idea. Four days later they called me offering to send someone to "finish the job". When I explained that we had already cleaned the house again, they told me that they couldn't offer me anything else.