Black Label Property Management GmbH
Berlin property manager strong on placements and administration, but communication responsiveness inconsistent.
What customers love
- Efficient apartment placement in competitive Berlin market
- Individual staff members like Achim, Michaela, Schmidt highly competent
- Reliable property administration for building associations (WEG)
Worth noting
- Email communication slow and unresponsive, requires multiple follow-ups
- Tenants report ignored requests, unreturned calls, missing utility statements
Best for
Property owners seeking apartment placement and WEG administration in Berlin.
Attribute scores
Recent reviews
I moved in in May 2024, and unfortunately my experience has been very disappointing. Communication has been extremely poor from the beginning. Messages and requests are often ignored, especially when it comes to important topics such as the deposit or apartment-related issues.<br>They don't reply back to inquries and they don't pick-up your calls.<br><br>Another major issue is that I still have not received any utility bills/statements since moving in, despite the long period of time that has passed.<br><br>In addition, the rent is significantly higher compared to similar places in the area, which makes the overall experience feel even more frustrating. Based on my personal experience, I would not recommend renting here.
Sehr positive Erfahrung. Herr Schmidt ist ein sehr kompetenter und sympathischer Ansprechpartner, der sich Zeit nimmt und wirklich weiterhilft.<br>Absolut empfehlenswert.
Achim and Michaela were a great help with the sometimes stressful prospect of selling a property. Always reachable and efficient. I would definitely recommend them to sell your property.
Wir nutzen die Firma als Verwalter unserer WEG in Berlin. Alles läuft zufriedenstellend und ohne Probleme. Ansprechpartner sind kompetent und stets erreichbar
Have been a tenant for 2 years. Generally, it was okay. I didn’t have problems with the company. However, I don’t know what happened after two years, maybe some people left the company or whatnot, issues with communication started to arise. Mostly, no answers to emails for long periods of time. If you want answers you will have to chase them: call, barrage every single email until you get a response. This is something they need to address.<br>Got all deposit back though.
No issues as a tenant,<br><br>Replies can be a bit slow over email
Schnelle Antwort auf die Vermittlung meiner Immobilie IN Berlin. Nette gepflegte Senioren als Mieter gefunden. Sehr gerne wieder Kontakt war reibungslos und unkompliziert
das Neuvermieten einer Neubauwohnung war sehr einfach und gennerell einfach.
Mit der Firma kam ein sehr guter Kontakt zustande. Antwort innerhalb weniger Stunden. Für unsere Wohnung haben sie einen sauberen, gepflegten Mieter gefunden. Service wird vollumfassend und zuverlässig erledigt. Wir können die Spezialisten von Black Label nur empfehlen.