Cologne Insurance

4.9·70 reviews
Fritz-Hecker-Straße 94, 50968 Köln, Germany, Cologne, Germany
Veted AI Summary

A Cologne-based insurance brokerage handling personal and commercial policies with a focus on individual client needs.

What customers love

  • Pressure-free advice focused on individual customer needs
  • Fast processing times and prompt callbacks
  • Nearly two decades of loyal, attentive client relationships

Worth noting

  • Dropped a client mid-issue unless all policies were transferred to them

Best for

Businesses and individuals seeking a long-term, no-pressure insurance broker in Cologne.

Attribute scores

Quality of Work82
Established65
Responsiveness88
Customer Rating98
Price vs Market72

Recent reviews

Christopher2y ago

Unfortunately, I had a very bad experience. I transferred an existing insurance policy from another broker to Cologne Insurance to continue it through them. When problems arose during a policy adjustment, they simply dropped me and asked me to return to my old broker. They only offered me further support on the condition that I transfer all my other existing policies to them. Therefore, I can only advise against using this broker!

Klaus Prusseit3y ago

We switched our company to Cologne Insurance some time ago, and it was absolutely the right decision. Excellent, highly competent, and always friendly service. Consistently fast processing times, prompt callbacks—everything to our complete satisfaction. Last but not least, the partnership has also paid off financially. Thank you so much, and keep up the good work!

Heidi Cakmak4y ago

Anyone seeking excellent, professional advice without any pressure will find exactly what they're looking for here. The customer and their individual needs are always the top priority. I myself received outstanding advice. They provided immediate assistance in a difficult case from my firm. No effort was too great. Signing a brokerage agreement has the advantage of allowing you to handle everything yourself. I can wholeheartedly recommend the Cologne Insurance team.

Gabi Mueller5y ago

Competent and friendly – ​​highly recommended! While searching for someone to quickly and affordably insure a vehicle registered as a truck, I came across Cologne Insurance. An insurer was found and the paperwork was processed in no time. And all this with very friendly advice that quickly clarified even complicated issues. Thank you, Ms. Risse, and I wholeheartedly recommend them!

DieKulturschleiferei7y ago

For almost two decades, I've received top-notch service. They always have a listening ear, even a heartfelt one, immediately trying to organize the best solution for me as a customer, and never trying to push anything on me! I certainly wasn't your typical insurance customer, but here I feel completely at ease. Highly recommended!