DSI - Dr.-Ing. Schmolke Immobilien GmbH
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
What reviewers warned about
Issues raised independently by two or more reviewers of DSI - Dr.-Ing. Schmolke Immobilien GmbH, with what to ask before you hire. These are reports by customers, not findings by Veted.
Operating cost accounts not delivered on schedule
Serious3 reviewers, 2024-2026Three reviewers reported that 2024 operating cost statements (Nebenkostenabrechnung) were not delivered as of January–March 2026, despite multiple requests (one owner reported over 10 inquiries).
Ask before you hire: Ask for the 2024 and 2025 operating cost settlement statements and dates they were issued to residents.
Special levies demanded without assembly resolutions
Serious2 reviewers, 2025-2026Two reviewers reported demands for special levy payments (Sonderumlage) without corresponding assembly resolutions on file, or resolutions not provided at time of demand. One case involved a 3-day payment deadline (22–25 March) before work start date was confirmed.
Ask before you hire: Request copies of all special levy demands issued in past 2 years and matching owner assembly resolutions (Beschlüsse).
Systematic non-response to written inquiries
Moderate4 reviewers, 2025-2026Multiple reviewers reported that emails, ticket-system requests, and phone calls went unanswered for weeks or months; one owner reported no response to five callback requests since December 2025.
Ask before you hire: Ask the property manager for their standard response-time policy for owner inquiries and review their ticket-system documentation.
Owner assembly resolutions not implemented
Moderate3 reviewers, 2024-2026Three reviewers reported that decisions passed at owner assemblies were not carried out, or implemented only after repeated written demands.
Ask before you hire: Request a summary of assembly resolutions from the past 2 years and ask which were not completed on time.
Operating cost statements contain uncorrected errors
Moderate2 reviewers, 2024-2026Two reviewers reported that operating cost bills contained errors that were not corrected even after multiple inquiries and requests for review.
Ask before you hire: Request the process for disputing and correcting errors in operating cost statements, and examples of corrections made.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
I've had dealings with DSI Schmolke Immobilien property management three times so far. They've taken over the management of our apartment complex, and I've been pleasantly surprised. With our previous property management company, communication was often cumbersome. It wasn't always clear whether to submit requests by phone, email, or via the app. Furthermore, the app wasn't particularly user-friendly. With DSI Schmolke Immobilien, things have been significantly better so far. Requests are addressed quickly, communication is clear, and you get the feeling that things are being dealt with promptly. If this standard is maintained, I'll be very satisfied.
Dr. Schmolke apparently finds ample time to write lengthy justifications on online portals. In day-to-day operations, however, urgent letters are ignored, collections of resolutions are not kept up-to-date, special assessments are requested without resolutions, and agenda items are omitted. The procedures are neither legally compliant nor orderly.
We are very satisfied with Dr. Schmolke Property Management. Their processes are reliable, and the management team is available by phone during certain hours. Outside of these hours, inquiries can be easily directed to the digital assistant; requests are processed promptly. The transparent casavi service portal for properties is a particular advantage. Owners can track the status and processing of their reports and leave comments at any time. Furthermore, contact persons and important documents such as the declaration of division, contracts, etc., are clearly stored there.
Excellent collaboration! We at Sunny Gebäudedienstleistungen GmbH have been managing the properties of Dr.-Ing. Schmolke Immobilien GmbH as a service provider for 5 years. The process is well-structured, the team is incredibly friendly, and coordination is seamless. It's a partnership that offers genuine added value for both sides. Highly recommended!
More Show Than Substance After initially good work, the Schmolke property management company has unfortunately proven to be a complete disaster. Simple tasks like organizing the annual window cleaning or replacing the heating meters were botched, owners' association resolutions were either not implemented or only after repeated reminders, and inquiries were either ignored or only addressed after repeated reminders. To this day, we have not received a proper statement of accounts for 2024, and questions regarding the preliminary statement are simply ignored. Mr. Schmolke himself shows no capacity for criticism and considers himself and his management company to be highly professional and infallible. He seems to be solely concerned with public image – he reacts immediately to negative online reviews and has them promptly deleted from Google (we'll see what happens with this review). The positive overall rating of Schmolke Immobilien should therefore be taken with a grain of salt. After it became clear that the management contract was to be terminated by mutual agreement, the management company almost completely ceased its work, in breach of contract. Our owners' association is now taking legal action against this, as well as against the management's charge statement, which we believe to be unlawful.