EP:Hammer

4.7·195 reviews
Leipziger Str. 22, 60487 Frankfurt am Main, Germany, Frankfurt, Germany
Veted AI Summary

Frankfurt appliance retailer known for informed staff advice, delivery, and installation services.

What customers love

  • Staff proactively suggest money-saving alternatives without being asked
  • Expert phone advice with patience for detailed questions
  • Delivery and installation handled after purchase

Best for

Buyers who value knowledgeable in-person guidance when purchasing household appliances.

Attribute scores

Quality of Work97
Established72
Responsiveness95
Customer Rating94
Price vs Market82

Recent reviews

Alex G4mo ago

I needed a new vacuum cleaner again. Where do you go? To EP Hammer, of course. Mr. Reichelt was, as always, super friendly and gave me very expert advice. I always enjoy shopping there for my necessities.

Peter Wagner4mo ago

Excellent advice led to the purchase of two Miele appliances of the latest generation. This was followed by prompt delivery and installation, and subsequent settlement of the invoice. I will always prefer brick-and-mortar stores and appreciate the personal contact. The store and its staff are highly recommended. Further appliance purchases will follow at EP Hammer.

Chris Es4y ago

very helpful, knowledgable, provided me advice over the phone, took the time to answer all my question. Definitely a recommendation

E L (Moose)4y ago

Professional and friendly service. The shop assitant advised to consider another model which saved EUR 20 and still has all I need. Delivery service to your door and if needed they connect / install.

Ionuţ Georgescu5y ago

Very helpful staff. They did not have what I needed in store, but gave me three nearby options where I could be more successful.