PRIME TIME fitness MAIN TOWER

4.7·333 reviews
Neue Mainzer Str. 52-58, 60311 Frankfurt am Main-Innenstadt I, Germany, Frankfurt, Germany
Veted AI Summary

Customer reviews are limited, verify references directly before hiring.

Worth noting

No recurring concerns found across reviews.

Best for

Standard residential work with prior reference checks.

Attribute scores

Quality of Work60
Experience80
Responsiveness60
Customer Rating94
Price vs Market Avg.60

Recent reviews

Charlotte Klöcker3mo ago

I am very disappointed with Prime Time Fitness. The membership costs €109 per month, which is very expensive for what is offered. Compared to other gyms like Fitness First, it is a lot better value for the price, especially because you get more services and a wider range of classes included. One of the most frustrating parts of my experience is the constant street marketing. Staff repeatedly try to approach me in front of the supermarket, to the point where I lost count of how many times it happened. At some point, I even started taking a different route just to avoid being stopped. The sign-up process is also misleading. There is no real free trial session. What is presented as a “trial” is actually a sales pitch, and you are expected to sign a contract beforehand. Overall, the gym offers very little in terms of services. There are no proper classes or structured sessions, and it feels very limited considering the price. For what you pay, the value simply is not there, especially compared to alternatives like Fitness First, which offer more for a lower price, including actual classes and structured training options. The only positive aspect of the gym is the view over Frankfurt, which is genuinely nice. I am still within my contract, but I am very dissatisfied with the service and overall experience.

Shruti Mishra5mo ago

I had a very disappointing experience at Prime Time Fitness. I was invited for a trial class, but the so-called ‘trial’ only consisted of being shown around the gym rather than actually getting to experience a workout. I tried to explain that a gym trial should be about the overall experience, not just looking at the machines, but the staff insisted that this is how they do business. I left without “seeing” the gym. In my view, this reflects a poor business model and weak customer service, especially for a gym located in an area with nearby competition. Based on my experience, I would much rather recommend Fitness First, which offers far better customer service, more space, and better machines. Most importantly, they actually allow potential members to try the equipment during a trial visit.

Neel9mo ago

This is definitely the best gym experience you can get in Frankfurt, in Germany, and possibly in whole of Europe. Period! The staff is good, equipments are well maintained and the general ambience of the workout arena is really good. The gym is located on floor 53 and 54 on the Main Tower - literally in the heart of Frankfurt. You can also subscribe using WellPass membership after paying a one time fees - so that's a big plus!

Milan Trajkovic2y ago

Absolutely stunning view. Great training equipment including the EGym machines. Trainers are super friendly. Gym is not crowded any time during the day. No need to have a German bank account to start training and sign a 12- or 24-month contract. Very easy to set an initial appointment.

Mark Robson7y ago

Wow! This gym is fantastic. It's one of the best places I've had the opportunity to train at. The staff are welcoming, the view is phenomenal and the equipment is among the best I've used. It's useful that it opens at 0600 allowing you to get a training session in before work and welcomes visitors if you happen to be in Frankfurt for a short time, which I sometimes am. I wouldn't hesitate in recommending this place to anyone.