Easy Insurance GmbH

4.9·96 reviews
Hanauer Landstraße 291A, 60314 Frankfurt am Main, Germany, Frankfurt, Germany
Veted AI Summary

Frankfurt-based insurer specialising in mobile phone coverage with a streamlined digital claims process.

What customers love

  • Fast claims processing with minimal waiting times
  • Friendly and professional communication across all channels
  • Smooth repair turnaround returning phones in like-new condition

Worth noting

  • Total loss decisions made without consulting the customer first

Best for

Individuals seeking straightforward mobile phone insurance with fast claims handling

Attribute scores

Quality of Work88
Established65
Responsiveness92
Customer Rating98
Price vs Market82

Recent reviews

Benjamin Borghardt4mo ago

We sent in our iPhone 13 with a cracked back screen, and without any consultation or question, it was deemed a total loss. We received a replacement device. We're currently unsure if this was the right decision and if we're happy with it.

Florian8mo ago

Even as a new customer, my phone was repaired immediately! The communication was always friendly and professional! Overall, I'm very impressed! I can wholeheartedly recommend them.

Anna-Lena Berger9mo ago

I'm completely satisfied with my mobile phone insurance. The application process was straightforward and quick. I especially appreciate that claims are processed smoothly and without long waiting times. The customer service is friendly and reliable. The price-performance ratio is excellent – ​​I feel very well protected with this insurance. Highly recommended!

Janine Ziehbold9mo ago

Excellent, quick problem resolution. I sent in my phone for repair due to a defect and received the same phone back brand new within a few days. I'm very satisfied with the fast service.

Pedro Hillen9mo ago

I'm very satisfied with Easy Insurance! I was particularly impressed by the uncomplicated and quick claims processing for my mobile phone damage – fast, simple, and absolutely seamless. That's how you want insurance to be these days! Communication online and by phone was always excellent and top-notch 👍 Thank you!