Neodirect Insurance Brokers
Frankfurt-based insurance brokers specialising in personal lines cover for the expat community in Germany.
What customers love
- Advisors tailor recommendations to individual financial goals and family situations
- Clear, transparent explanations throughout claims and purchase processes
- Ongoing support during active insurance claims, not just at sign-up
Best for
Expats in Germany needing personalised guidance on liability, household, or pension insurance
Attribute scores
Recent reviews
I’ve had a great experience working with the team. They have been incredibly supportive, patient, and responsive throughout the entire process, taking the time to explain options clearly and address all my questions . I’ve also worked with members of their team in the past , and they continue to deliver the same high level of service every time—they never disappoint. I highly recommend them to anyone looking for reliable and trustworthy insurance support.
Being an expat I would say neo direct offers best insurance schemes that we could take in Germany. I myself have taken legal insurance and before speaking to lawyer I always speak with Firat and he provides good ideas to speak with the lawyer. Overall so far I have had very good experience and I recommend others also to neo direct.
I have had the opportunity to work with Navpreet for Private Pension Insurance. I had previously contacted an advisor at another company and was very disappointed with the lack of communication. I had mentioned this to Navpreet early on and he understood it very well. Throughout the entire process, my questions were answered with utmost patience and transparency. Instead of getting generic advice, I got something that was well-suited to my long term financial goals and family situation. I also spoke to Firat twice so far. A very empathetic advisor who understands the needs of his client very well. Offers the right solution and is prompt with his replies. Overall, the team at Neodirect is very customer friendly and I can definitely recommend them to other expats as well.
Mr. Yash Choudhary provided excellent support throughout my insurance claim process. He communicated clearly with the insurance company, gave timely updates, and explained everything in a simple and transparent way. Thanks to his efficient handling, I received my refund without any issues. Highly recommended.
I have had the privilege to work with Firat for my insurance requirements in Germany, and after having a truly positive experience with Neo Direct, I am writing this review to share my experience with others. Firat and team are really knowledgeable in their insurance products, and they take the time to really understand their customer's requirements and offer the right products. From my experience, they offered me superb insurance offers for Haptfflicht, Hausrat, and Legal insurance requirements. I find the prices to be really competitive, and this comes with the support of their team, which is what really counts at the time of making a claim. I unfortunately had to use the insurance, and during this time, Firat was really supportive and handled the case professionally, which made the entire process much smoother. For anyone looking to take any insurance products from Neo Direct, I am sure you will share my positive experience and benefit from the team's knowledge, professionalism, and great choice of products.