Neodirect Insurance Brokers

5.0·81 reviews
Kölner Str. 1, 65760 Eschborn, Germany, Frankfurt, Germany
Veted AI Summary

Frankfurt-based insurance broker specialising in tailored policies for expats with exceptional customer support.

What customers love

  • Firat's patient, empathetic guidance tailored to individual needs
  • Multilingual support in English for expats navigating German insurance
  • Transparent comparison of options with pros and cons explained

Worth noting

No recurring concerns found across reviews.

Best for

Expats and German residents seeking personalised insurance advice without pressure.

Attribute scores

Quality of Work96
Experience65
Responsiveness94
Customer Rating100
Price vs Market Avg.75

Recent reviews

Umer Farooq2mo ago

They are doing a great job and very helpful in guiding people about different sort of insurances and their premiums and subscriptions.

Kishan Kumar Mandal2mo ago

Great experience working with Firat. He offers excellent, customized insurance advice without any pressure. The consultation was professional, and the closing process was completely effortless. Top recommendation!

Manoj Deshpande2mo ago

I recently contacted NeoDirect to buy legal insurance. Mr. Firat gave very good suggestions and options to suit our needs.<br>Very honest and friendly person.<br><br>NeoDirect also manages all other insurances that we might have under one hood.<br><br>If someone is looking to buy insurances in Germany and is confused on ton of options, I recommend to connect with NeoDirect. They will tailor the insurances according to your needs and suggest what works best for you.

Saurabh Shukla2mo ago

A big thank you to the NEOdirect team — especially Martin and Firat — for supporting me so patiently.<br>You took the time to clarify every doubt, no matter how small, and made the whole process smooth and stress‑free.<br>I’m really happy to have completed both my Lebensversicherung and Berufsunfähigkeitsversicherung (BU) with your help.<br>I will gladly recommend your service to anyone looking for clear, honest, and professional insurance guidance.<br>Wishing you all the very best for your future growth and continued success.<br><br>Best Regards,<br>Saurabh

amruta padval2mo ago

Firat is really professional, knowledgeable, and helped us choose the right policy based on our needs. He explained everything clearly and made the entire process smooth and hassle-free. Highly recommended for anyone looking for reliable insurance advice.

yashaswi singh4mo ago

I’ve had a great experience working with the team. They have been incredibly supportive, patient, and responsive throughout the entire process, taking the time to explain options clearly and address all my questions .<br><br>I’ve also worked with members of their team in the past , and they continue to deliver the same high level of service every time—they never disappoint. I highly recommend them to anyone looking for reliable and trustworthy insurance support.

Hemanth Kumar Jayanna4mo ago

Being an expat I would say neo direct offers best insurance schemes that we could take in Germany. I myself have taken legal insurance and before speaking to lawyer I always speak with Firat and he provides good ideas to speak with the lawyer. Overall so far I have had very good experience and I recommend others also to neo direct.

Prakhar Swapnil5mo ago

My advisor Firat is always available and I'm really happy with his help.

sowmya somanchi6mo ago

I have had the opportunity to work with Navpreet for Private Pension Insurance. I had previously contacted an advisor at another company and was very disappointed with the lack of communication. I had mentioned this to Navpreet early on and he understood it very well. Throughout the entire process, my questions were answered with utmost patience and transparency. Instead of getting generic advice, I got something that was well-suited to my long term financial goals and family situation.<br>I also spoke to Firat twice so far. A very empathetic advisor who understands the needs of his client very well. Offers the right solution and is prompt with his replies.<br>Overall, the team at Neodirect is very customer friendly and I can definitely recommend them to other expats as well.

Muhammad Hassan6mo ago

One of the best broker for insurance I would like to mention Mr. Firat who has handled my case regarding lawyer insurance he is very friendly and most important everything is in English and if needed they even help as much as they can.