Engel & Völkers Alster
Hamburg-based luxury real estate agency with strong individual agents and transparent processes.
What customers love
- Individual agents with deep Hamburg market knowledge
- Transparent communication at every transaction stage
- Patient guidance through complex purchase processes
Worth noting
- Inconsistent service quality relative to premium positioning
Best for
Buyers and sellers seeking personalised attention from experienced Hamburg real estate professionals.
Attribute scores
Recent reviews
We recently purchased an apartment with the support of Ms. Munkhjargalin (Engel + Völkers Alster) – and we can't stress enough how exceptional this collaboration was! From the very beginning, Ms. Munkhjargalin impressed us with her first-class advice and her warm, approachable manner. It's immediately clear that she practices her profession with genuine passion and dedication. She guided us competently, transparently, reliably, and patiently at every stage, always keeping our best interests at heart. Without her tireless commitment, the purchase simply wouldn't have been possible. She removed obstacles and found solutions. Even after the purchase agreement was signed, Ms. Munkhjargalin continued to be there for us. We offer our warmest and unqualified recommendation. Thank you so much, Ms. Munkhjargalin!
I was very fortunate to work with Ms. Manuela Friesen and can wholeheartedly recommend her. From the very beginning, she impressed me with her exceptional reliability – her statements and agreements were always dependable. Her transparency and honesty are particularly noteworthy: every step was explained clearly and comprehensibly, so I always felt well-informed and in good hands. Communication was consistently excellent. Ms. Friesen was always readily available, responded quickly, and answered all questions patiently and clearly. Furthermore, her very personable yet professional manner made the collaboration especially pleasant. Overall, a thoroughly positive experience!
The collaboration was generally straightforward, and properties were sent regularly. However, over time, a feeling developed that didn't quite live up to the standards we would expect from Engel & Völkers. We would have expected more sensitivity from a real estate agency in this segment.
They handled a sale and a purchase of our properties in very professional manner. They worked transparently from the first step and know what exactly the client needs and how to handle the need. They made good successes with a sale and a purchase. I will always go back to them when I need dealing with real estate.
Found this real estate agency through a recommendation and glad that we did. They quickly understood what we were looking for. Antonio Geisert was an utter pleasure to work with. He was sensitive to our needs and wants, and made time for us when we needed him. He's got a very thorough knowledge of Hamburg and was always ready to go the extra mile to help make the process of selling a flat. He was timely, efficient, and caring in all his communications. We would use him and Engel & Völkers again without hesitation.