MW Expat Solution Services GmbH

4.8·28 reviews
Steinerstraße 15B, 81369 München, Germany, Munich, Germany
Veted AI Summary

Munich-based insurance consultancy specialising in guiding expats through German system complexities.

What customers love

  • Patient guidance through German health insurance complexity
  • Named consultants (Anja, Alex, Dijana) provide personalised support
  • Quick resolution of bureaucratic problems for expats

Worth noting

  • Failed to renew legal insurance despite confirmation of renewal
  • Limited follow-up support when insurance claims rejected

Best for

Expats relocating to Germany needing help navigating health and car insurance.

Attribute scores

Quality of Work82
Experience55
Responsiveness79
Customer Rating96
Price vs Market Avg.75

Recent reviews

Marion Wink3mo ago

nick chapple4mo ago

Sadly a time waster experience. Big talk. Not even the common decency to reply to emails. No help what so ever. 2/5.

Christina Kourkoulou8mo ago

andrea pavan10mo ago

I’ve been a client of MW Expat since 2021, when I relocated to Germany for a new job. As a foreigner, navigating the German system — especially private health insurance — can be challenging, but Matthias and the entire MW Expat team have been incredibly supportive from day one.<br><br>They guided me through every step of the process, always responsive and patient, and helped me resolve multiple issues with an unresponsive health insurance company. Their dedication and professionalism truly stand out.<br><br>I highly recommend them, especially for anyone new to Germany or who doesn’t speak German fluently. They make complex processes simple and stress-free — a great company with great people!

Edward Taylor1y ago

Dealing with Anja has been great. She is well informed, supportive and a true trusted advisor.

Darren Sturges1y ago

MW Expat Solution Services is an invaluable resource for navigating Germany’s complex health insurance system. In particular, Anja Lampert was exceptionally helpful and incredibly patient, answering countless questions throughout the process.<br>Anja’s extensive knowledge and friendly demeanor made even the process of securing health insurance a pleasant experience!<br>Danke, Anja!

Andric Ivan1y ago

Getting a car insurance for the first time in Germany can be a daunting task - especially if you don't speak the language and have exchanged your original driving license for the German one. I found MW Expat solutions on the net and reached out. My inquiry was managed by Shongwe - and I can only recommend it: excellent service, great deal negotiated with the insurance and very quick and streamlined process. Thumbs up!!

Aurelia Leopold2y ago

Great service, very patient, supportive, friendly and able to find a solution that fit my exact needs

Anastasia2y ago

Great service, employees are responsive, answer all questions in clear and timely manner.

Jonathan Jerald2y ago

If it were not for the wonderful folks at MW Expat Solution Services (such as Alex Geist), I would feel lost contending with bureaucratic issues in this wonderful but sometimes baffling country.