Arcus Real Estate | Property Consultants

4.8·86 reviews
Ermou 75, Thessaloniki 546 23, Greece, Thessaloniki, Greece
Veted AI Summary

A Thessaloniki real estate agency praised for personal service but questioned on pricing consistency.

What customers love

  • Agents guide buyers through the entire process with clarity
  • Staff show genuine care and availability throughout transactions
  • Team understands client needs and moves efficiently toward results

Worth noting

  • Property prices listed noticeably higher than competing agencies for same listings
  • Multiple follow-up contacts ignored with no agent callback provided

Best for

Buyers seeking a guided, hands-on experience purchasing or renting in Thessaloniki.

Attribute scores

Quality of Work72
Established65
Responsiveness55
Customer Rating96
Price vs Market35

Recent reviews

T Mav3mo ago

We had an outstanding experience with this real estate agency, and especially with Jannis Matziaris. From the very beginning, he supported us with exceptional professionalism, dedication, and genuine care. He was always available, answered every question in detail, and guided us through the entire process with clarity and confidence. His responsiveness and reliability made a significant difference, and we truly felt supported at every step. Jannis went above and beyond what you would normally expect from an agent — he was not just helpful, but an absolute asset throughout the entire journey. We can wholeheartedly recommend him to anyone looking to rent, buy, or sell a property. If you have the chance to work with him, you are in very good hands.

Alex Papadopoulos6mo ago

Negative experience. For the same properties, the prices are consistently higher than other real estate agencies. Furthermore, despite full financial coverage, the final choice seems to depend on the personal judgment of the real estate agent and not on objective criteria, which creates a sense of lack of transparency. In response to what you mentioned, I am attaching a screenshot where the same property is listed by another real estate agent at €235,000, while by you at €265,000. Regardless of who sets the price, such a large discrepancy (€30,000) raises reasonable questions regarding the transparency of information to interested buyers. Informing consumers with clear and consistent information is a basic requirement for credibility. 2nd answer: The discussion has now become clearer. When the same property repeatedly appears on the market at a price significantly lower than other real estate agents and consistently higher than yours, the problem is not third-party “phishing” or a lack of data. It is a price inconsistency that cannot be convincingly explained. Calling all the others “misleading” and only one company “the only reliable one” is not an argument; it is an avoidance of the answer. In the real market, there are multiple models of cooperation, including cases where the owner sets a minimum price and the broker has an incentive to sell more expensively — which also explains why the highest price is not necessarily an indication of transparency. The constant invocation of ISO and general principles does not change a simple fact: the buyer sees different prices for the same property and rightly wonders which one really serves his interests. If you insist that this is an isolated or unfounded incident, I'll provide another screenshot - and last one because I have other things to do - (without mentioning the broker's name, of course) to make it clear whether this is an "exception" or a recurring pattern. Until then, the invocation that "everyone else is wrong" is unconvincing. The market speaks with comparable data - not with statements of intent.

billys neko nekes10mo ago

In the past week and a half I have contacted 3 times about an apartment I am interested in renting and all they tell me is that a representative will contact me but no one has ever contacted me. It's just a shame.

Georgia Asimakou3y ago

I never imagined how easy and hassle-free a purchase and sale can be until I contacted these guys. They are professionals, they can understand your needs, your wants and serve you as quickly as possible. But beyond their excellent professionalism, I have to say about their kindness, pleasant disposition and enthusiasm for work. Thank you very much, Arcus!

Herget Shehaj4y ago

All guys are professional and they always try to help and to find the best property for you.