Ál og Gler - Balcony Enclosures and Railings
An Icelandic balcony enclosure and railing company with skilled installers but inconsistent office communication and project management.
What customers love
- Installation workers praised for their hands-on craftsmanship
- Staff described as friendly and personable on first contact
- Considered best in their field by satisfied customers
Worth noting
- Wrong materials ordered, causing months of delays beyond original timeline
- Poor finishing with gaps left at corners, costly fixes offered
Best for
Customers who can closely monitor the project and verify all order details themselves
Attribute scores
Recent reviews
Best in the buisness
Really great professionals, they had everything on a 10
Took a really long time for the glass to be installed. The process started in august and when the glass finally came in December! they had ordered the wrong glass and it didnt fit. They had to order it again which took about 2 extra months. Gave us a joke discount (less then 10%) for all the troubles and even knew that we were having a baby around the time of the setup. The workers did a good job but the company it self (the office) does not care at all.
They are very nice at first but do not provide working drawings even though they say that all the closures are drawn up in detail and they will send them by email. I think I called them 10 times. Then when installed they leave a 3 cm gap at the corners. When you complain about it they offer to fix it with aluminum or plastic flashings for tens of thousands that then come loose in the next rain.
Really nice people from Polandьпдыжыж