Domusnova Real Estate

3.3·17 reviews
Hlíðasmári 4, 201 Kópavogur, Iceland, Hafnarfjörður, Iceland
Veted AI Summary

Icelandic mortgage broker with inconsistent service quality and significant follow-up communication issues.

What customers love

  • Friendly and welcoming owners
  • Comfortable, relaxed atmosphere
  • Consistent service across multiple visits

Worth noting

  • Slow response times to emails and inquiries after initial signing
  • Critical errors: wrong apartments shown, incorrect contract fees, missing document forwarding

Best for

Repeat customers seeking casual property guidance rather than formal transaction support.

Attribute scores

Quality of Work45
Experience45
Responsiveness25
Customer Rating66
Price vs Market Avg.50

Recent reviews

shaun williamson4y ago

Failed to notify and forward correspondence between us and the people we purchased our home from that was important for out case. Completely unacceptable and egregious. Forgot to send documents for notarization. 3 realtor changes in the space of a few months. Failure to respond to email from my partner concerning the issues listed above. I cant tell if this is a circus or a real estate company.

Kovan Ali5y ago

Good 👍

Sigríður Harðardóttir5y ago

Nice owners, cozy, good to spend time with friends. My locak plase

Marlia Trisha Vidad5y ago

We currently bought apartment and this real estate agent appeared to be 2-faced. We felt like he doesn’t have passion towards his clients. We felt like he was only looking forward to signing, god-knows-what amount of money he’ll be getting. but after signing, it takes him so long to even reply, and never said sorry for late replies. He also had a lot of mistakes, 2 times we were given the wrong apartment, doesn’t even know his clients , and another time we were given wrong fees on the contract

Ryan Patrekur5y ago

Multiple times and multiple agents. Always great.