Eirvík
Icelandic appliance retailer offering kitchen fittings and coffee machines with inconsistent customer service standards.
What customers love
- Jura coffee machine expertise and stock
- Kitchen fittings quality and drawer design
- Knowledgeable staff for appliance selection
Worth noting
- Unprofessional sales approach with minimal discounts and unwelcoming attitude
- Expensive repair charges with poor diagnosis communication to customers
Best for
Kitchen renovation projects requiring quality fittings and Jura coffee machine purchases.
Attribute scores
Recent reviews
Have Jura coffee machines and knowledgeable staff. Greatly recommend.
Very unprofessional stuff.. we come and asked about dryer, first of all was given very minimal information, second of all when we asked what discount they can offer, he said 1% and he said 1% is better then nothing… I felt like he is making joke from us… then we we asked if we can pay cash he said that this is even worse because then he must go to bank and so on… i never felt so unwelcome… this is not how you act with customers… We was very happy to spend 300k in another store. Good luck with sales.lol.
I was buying Bren new Jura coffee machine for 130,000 the machine after one week stopped working, I called them they asked me to bring it to the workshop for a check they fix it and charge me 14,000 kr when I asked what was the problem the answer was you where using too cheap coffee bins!!!
My husband and I renovated our kitchen last year and chose to buy Hacker fittings from Eirvík. We are very happy with both the service and the fittings themselves. Large and good drawers and very good pantry cabinets.
Great service but a bit pricey