Rafbraut

3.8·26 reviews
Dalvegur 16b 201, 201 Kópavogur, Iceland, Kópavogur, Iceland
Veted AI Summary

Icelandic appliance repair service with dedicated staff but inconsistent responsiveness and premium pricing.

What customers love

  • Respectful, welcoming staff and owner principles
  • Reliable long-term service for loyal customers
  • Qualified specialists who understand appliances

Worth noting

  • Extremely slow response times, months without contact or updates
  • Markups on parts far exceed retail prices, poor pricing transparency

Best for

Customers in Iceland seeking appliance repair with patience for extended timelines.

Attribute scores

Quality of Work62
Experience55
Responsiveness45
Customer Rating76
Price vs Market Avg.35

Recent reviews

David LUNA4mo ago

Highly recommended, the owner of this store has great principals and morals. The employee all say hi to me, they help with the service and all have great respect. i would highly recommend this place it was my first time in Iceland. what an amazing experience.

Andrea Samper5mo ago

Fantastic

Egidijus Buivydas1y ago

Been using their service for 3 years. Never let me down polite and qualified specialists. Usually takes time to get machines fixed but thats just market in Iceland when you need to ship everything.

Thule Justus2y ago

Horrible experience. Went there to have a light switch connection repaired in an appliance. Took forever to fix and they charged ridiculous high price for a simple fix. For example they charged ISK. 1.600 for a new lightbulb that costs 175 in an appliance store next door.

Anthony Young3y ago

Show up and look at dishwasher, tell us it needs a pump and will order, hears nothing for months and months, finally show up and tell us the pump doesn’t fit and we need a new washer, then bill us 20000. Absolute joke of a company and the dude that came to our house was rude both times.