Birgisson
Flooring specialist in Reykjavík with quality products but inconsistent customer service and communication responsiveness.
What customers love
- Quick problem resolution on custom orders
- High-quality flooring and door products
- Reliable service delivery when engaged
Worth noting
- Poor customer service attitude and rudeness from staff
- Unresponsive to emails and customer inquiries
Best for
Customers needing flooring or custom doors with patience for staff interaction challenges.
Attribute scores
Recent reviews
Djoke service, turned off the lights few minutes before closing, guy literally stood behind us seeing we were watching tiles then turns the light switch off and says its closed, when we were already outside it was 2minutes until closing and we see the 3 guys rushing to theirs cars.
Some of the best service we have ever received!
Terrible service when compared to a few years ago. They don't even answer emails anymore as they don't want to answer questions about fraudulent activities.
Incredibly rude salesperson that I unfortunately had to speak to. Would go elsewhere next time to avoid the same experience.
We ran into a little trouble with custom-made doors that we bought. No problem, Birgisson fixed everything in no time.