indó

4.6·15 reviews
Nóatún 17, 105 Reykjavík, Iceland, Reykjavík, Iceland
Veted AI Summary

Digital banking service with intuitive app design but inconsistent technical support and payment processing issues.

What customers love

  • User-friendly app interface, works well in English
  • Quick and easy account setup process
  • Professional card service with reliable payment functionality

Worth noting

  • Card payments blocked for customers with certain bank relationships
  • Unresponsive to technical issues; delayed resolution on service problems

Best for

Tech-savvy users seeking a streamlined digital banking app experience.

Attribute scores

Quality of Work62
Experience45
Responsiveness45
Customer Rating92
Price vs Market Avg.70

Recent reviews

Darri Guðmundsson9mo ago

They don't send cards to countries I'm located in. I've been waiting to get Mobile Data for months since I told them. They always used some technical nonsense and excuses as to why it's there. I always had mobile data before, they lied about it being in Because I was abroad which wasn't true, because I had it before, also about me not having a subscription which is also just lies.

HugsandiHammingja Alvitursson1y ago

5 stars very happy with the good and comfortable and professional service.

Bjarni Valur1y ago

I haven't been able to pay with my Indó card for a long time, or for over a month, because I have a posi from Landsbanki. For example, I can't pay with the card in Bónus. The Indó employees are aware of the problem, but nothing is being done about it. This is really annoying.

Inga Traustadottir3y ago

200% service and everything else is just a nice bonus 😍 I recommend you every time I pick up the card and use it 😄 because I'm old school and only use cards haha ​​😁 Thank you ❤️

Megan Lee3y ago

The app is really user-friendly, even in English. Very quick and easy to set up an account.