DNG O'Connor Finn

4.2·137 reviews
Village Green House, Church Rd, Douglas, Cork, Ireland, Cork, Ireland
Veted AI Summary

Cork-based real estate firm with strong selling expertise but inconsistent office-level service quality.

What customers love

  • Individual agents like Fiona and Michelle excel at managing complex transactions
  • Transparent process with regular updates and proactive communication throughout
  • Professional staging and photography advice that achieves strong sale prices

Worth noting

  • Office communication failures: promised callbacks never happen, radio silence on inquiries
  • Post-completion support ends abruptly; safety issues and undisclosed property defects unresolved

Best for

Property sellers seeking experienced individual agents; less suitable for rental tenants needing reliable communication.

What reviewers warned about

Issues raised independently by two or more reviewers of DNG O'Connor Finn, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Repeated failure to return calls or respond to inquiries

    Moderate2 reviewers, 2025

    One reviewer reported that the office consistently said they would call back but never did, and received no response to requests for utility setup information. A second reviewer reported the office always says they will call back and never do.

    Ask before you hire: Request contact details for your assigned agent and agree on a specific communication protocol in writing.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work78
Experience72
Responsiveness72
Customer Rating84
Price vs Market Avg.75

Recent reviews

Iris Hurley1mo ago

Fiona Waldron sold my house. Fiona was so pleasant to deal with. She was professional and knowledgeable at all times. The whole experience was stress free thanks to Fiona and DNG O'Connor Finn. I would highly recomend both Fiona and DNG O'Connor Finn. Top notch in every way.

Frank Deane1mo ago

Fiona was fantastic to deal with very relaxed approach whilst being very professional and efficient. Would highly recommend

Michael Finn1mo ago

If you want more hassle and problems than letting it yourself go with DNG. Office always says they will call you back and never do. Never get any response from them and they take no action on anything

David OGara1mo ago

We recently sold our house in Douglas through DNG and had an excellent experience from start to finish.<br><br>Our initial meeting with Glenn O'Connor gave us the confidence to choose DNG, and Fiona Waldron expertly managed the sale from there. Fiona was professional, responsive and a pleasure to deal with throughout, making the whole process smooth and stress-free.<br><br>Many thanks to Fiona, Glenn and the DNG team. We would happily recommend them to anyone selling their home.

Ciara Fogarty2mo ago

We had a great experience buying our first home through DNG. Fiona was great throughout the whole process. Always responsive, helpful, and quick to answer any questions. She kept everything moving and really helped push the sale through in the end.

Adam O Donoghue2mo ago

I recently purchased my home with DNG, all I can say is Michelle is an absolute excellent person to deal with.<br><br>Michelle’s communication throughout the whole process was beyond what anyone could dream of.<br><br>On top of all of that, she was a really genuine person. DNG seem to go above and beyond at all stages.<br><br>If I was looking for another property I wouldn’t look past DNG and Michelle, hopefully I don’t need to use them anytime soon!!!

Marcela L3mo ago

We recently bought our place from DNG, Michelle was marvellous, the process was transparent and easy to follow. Thank you so much for all your help!

Anne BURKE3mo ago

Fiona Waldron was great throughout a complicated process of selling an inherited property. She stuck with us through a few failed sales and followed through until the house finally sold. Her expertise and approachability were much appreciated, she was always available, her advise was solid and we're delighted to have finally sold the house.

Micheal Walsh4mo ago

Fiona recently aided us in selling a property. She acted very professionally throughout the process and always kept me informed. Her warm personality made her a pleasure to deal with. Would happily recommend working with Fiona.

Mags O'Halloran5mo ago

Myself and my partner are currently renting a property with DNG and we dealt with Jack and he has been brilliant to deal with and very professional and human at the same time.When we meet the rest off the team in The office in Douglas they all were very welcoming and our overall experience has been absolutely amazing.