Gibbons Security Systems & Electrical

4.1·28 reviews
2 &, 2A Congress Rd, Turners Cross, Cork, T12 N5KC, Ireland, Cork, Ireland
Veted AI Summary

Cork-based security installer with strong technical execution but inconsistent appointment reliability.

What customers love

  • Professional installation with meticulous attention to detail
  • Quick response times and same-day problem resolution
  • Staff explain systems thoroughly and answer queries patiently

Worth noting

  • Failed to attend consultation appointments without notification
  • Did not follow up on initial quotes or phone calls

Best for

Homeowners and businesses needing reliable CCTV, alarm systems, and gate automation installation.

What reviewers warned about

Issues raised independently by two or more reviewers of Gibbons Security Systems & Electrical, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Missed consultation appointments without notice

    Moderate2 reviewers, 2019-2024

    Two reviewers reported that Gibbons failed to attend scheduled consultation appointments and did not contact them to reschedule or apologize. One reviewer stated they waited for an appointment that never happened; another said the company "never turned up or let me know."

    Ask before you hire: Ask for their appointment confirmation and no-show policy in writing; request references from recent clients.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work88
Experience55
Responsiveness72
Customer Rating82
Price vs Market Avg.78

Recent reviews

Jason O Sullivan3mo ago

Superb customer service from first speaking to Jim. Chris did a fantastic job installing our new security system. Extremely professional clean, neat and highly efficient installation. If you are in the market for a new security system. I highly recommend Gibbons security systems.

Richard Daly FA case W1y ago

Great service, very tidy installation! Would highly recommend

Moses Edogbo1y ago

Absolutely delighted with the installation of 2 CCTV cameras at my property. I'd like to give special thanks to Jim and Izabela for answering all my queries quickly and efficiently during the enquiry stage and to Chris and Sanjay for the professionalism they showed throughout the installation process I will definitely be coming back to you guys in the future. I 100% recommend Gibbons security system and electrical. Thanks again, guys.

Jack1y ago

Great

Molly Forsythe2y ago

Had received great recommendations. However, was sorely disappointed not once but twice. They never followed up on a phone call with a quote. I decided to give them a second chance, and they didn’t bother showing up to the consultation appointment! Didn’t even contact me to say they wouldn’t make it.

siobhan guerin2y ago

Best alarm company ever and best neighbours ever

Cliona Byrne2y ago

Gibbons responded very quickly, even though we were not existing customers. Jim was so lovely to deal with, and Chris on the follow up work was also a gent. It's so appreciated that they turned up when they said they would. Very polite, reliable and a pleasure to deal with. Based on my experience I will use them again, and would recommend to others.

kieran buckley2y ago

Called Jim Gibbons with a problem with one of my security cameras. Within 24hrs the job was done and camera replaced at a very reasonable price. Top class people to deal with, I would highly recommend this company.

Tommy Murphy3y ago

Never showed up twice.

Olive Buckley3y ago

Gibbons Security installed a comprehensive security system on our property.<br>The workmanship & attention to detail throughout the property was exceptional.<br>Both Ryan & Chris explained every aspect of the security system to us in great detail - in fact Ryan has the patience of Job & came back the next day to ensure we were happy with the workings of the system.<br>Overall a job well done & I would have no hesitation in recommending them to new & future customers.<br>Lorna