Bespoke Estate Agents

4.6·127 reviews
60 Merrion Square S, Dublin 2, D02 NT04, Ireland, Dublin, Ireland
Veted AI Summary

Dublin-based estate agents with strong individual staff performance but inconsistent complaint handling.

What customers love

  • Specific staff members like Maria, Susie consistently praised for professionalism
  • Quick resolution of maintenance requests and tenant communication issues
  • Long-term property management with regular updates and proactive service

Worth noting

  • Poor communication during tenant rent payment problems; agent unresponsive for weeks
  • Scheduling viewing despite being told client had dog; wasted travel time

Best for

Property owners and renters seeking attentive, long-term management relationships in Dublin.

Attribute scores

Quality of Work82
Experience72
Responsiveness85
Customer Rating92
Price vs Market Avg.75

Recent reviews

Anita Murphy2mo ago

Susie was wonderful to deal with, extremely responsive with a wealth of knowledge and maintenance contacts in the Dublin rental market.

Ed McKeon-Silke3mo ago

Maria was excellent throughout the entire purchase process. She was diligent, informative, and always kept us updated at every stage. Her professionalism and responsiveness made what can often be a stressful process feel very smooth and straightforward. We really appreciated all of her help and would highly recommend Maria and Bespoke Estate Agents.

Caoilin McClean4mo ago

As a renter, I had a good experience with Bespoke, particularly Maria Bailey Ryan. She was always a friendly face; pleasant to deal with, prompt and helpful. I would recommend her and Bespoke Estate agent services.

Jeffrey Johnson4mo ago

Susie was fantastic - as a tenant she was very responsive at essentially any hour of the day/night, was quick on maintenance requests. Ultimately I had to leave the apartment early to return to the uS - Susie worked very hard to ensure a new tenant was found to minimize my move out costs and really went above and beyond!

Olwen Kelly5mo ago

I engaged Bespoke in the sale of a property and found Maria a 'on the button' agent. She followed up in every instance and never did I feel at a loss to what's going on. She negotiated very well on my behalf and if I had half a dozen more houses (which I don't ;) I would be happy to ask her/Bespoke again. Thank you. Olwen

S Ó'Broin6mo ago

Unprofessional.On a Saturday morning to got the invite to view a property on request of Gemma. Gemma was clearly told the week previous that we have a small dog however still invited us to view the property we drove about 50 minutes to. Gemma then mailed me again while enroute and when we'd just arrived to tell me dogs were not allowed. I could have been told this days previous before rushing from dublin to wicklow to view a property that seemed already agreed to be let to someone else. This review is in the hope other people dont have their time wasted and get treated like me on the day a viewing is organised. We turned down your "follow up" offer on the SAME property becsuse we dont TRUST you after refusing us first time round

Annemarie Ward7mo ago

I purchased a property recently from Bespoke EA. Maria Bailey was professional, kind and very accomodating with viewings. She was consistently available to take calls and followed up promptly. She ensured the sale went through smoothly.

Hien Le8mo ago

I had a great experience with this real estate company. Maria Bailey was very supportive and professional throughout the whole process. She was always helpful, responsive, and made everything smooth and stress-free. Highly recommended!

Sonya Keniry10mo ago

Bespoke have been managing my property for the last 7 years. I get regulare up-dates, all issues managed professionally, efficiently and in a timely manner. Communications are friendly and always with helpful guidance around legal responsibilities and obligations, both for me and my tenants. I also value that my tenants have a great relationship with the Bispoke team aswell. Takes all the pressure away. More than happy to recommend Bispoke, a great team and a great service. 👍

t.n. nagarjun10mo ago

Had an amazing service as our estate agents, Susie Davis was our estate agent from 2021 it was great pleasure and we had a really great experience as our agents. Always ready to help us out in case of need.