Estate Agents Dublin - Howley Souhan
Dublin estate agency with inconsistent service delivery; strong when individual agents engage, problematic communication otherwise.
What customers love
- Individual agents like Karen Alanis and Amy are genuinely helpful
- Efficient tenant matching and property management over extended periods
- Professional guidance through rental process with patience and support
Worth noting
- Agents fail to show for viewings without notifying customers in advance
- Poor communication: unanswered emails and failure to return calls promised
Best for
Renters who connect with specific agents; landlords seeking long-term property management.
Attribute scores
Recent reviews
I had an excellent experience with Howley Souhan, from start to finish. The team was incredibly professional, responsive, and genuinely supportive throughout the entire process of finding my new apartment.<br><br>They took the time to understand my needs, provided great options, and were always available to answer questions and guide me through every step. What impressed me most was their kindness, patience, and commitment to making sure everything was sorted properly before I moved in.<br><br>Finding a good apartment can be stressful, and sometimes gets you desperate, but they made the whole experience smooth and hassle-free. I truly appreciate all the hard work and dedication they showed, and I would highly recommend this agency to anyone looking for a reliable and trustworthy property agent. You need a nice and well maintained apartment, keep in touch with Howley Souhan!!!!<br><br>Thank you again for all your help!
I got up early last Saturday morning to view two properties with Howley Souhan at the Iona. The agent was a no-show, moreover there were no other prospective buyers there so I can only assume the viewings were cancelled and I was not informed. The agent also failed to reply to my subsequent email. The housing market is pretty bleak at the moment as it is, and this sort of behaviour just adds insult to injury. Simply unacceptable. Do better.
A brilliant company to deal with..they do their very best to help and accommodate any needs.. excellent service when maintenance is needed.. would highly recommend
I emailed him and he answered and i get allowance about one property . I just get the money and he refused to sale the property told me that is sale agreed. And on his site the property is still for sale !<br>On his advert is still for sale and didn't say that is sale agreed!<br>I lost €5000 because .<br>I gonna look for law help about it!<br>Cheating the customers !
As a non-resident landlord, I have complete trust in the MTS team to manage my properties with minimum intervention from me. They have ensured 100% tenancy for over six years and always manage tenant changes, servicing and repairs with the utmost efficiency. I will definitely entrust my future property acquisitions to the team with total confidence.<br><br>Since MTS was taken over by Howley Souhan service levels dropped, mistakes were made, understandable during the transition period but not over the long term. The final straw were the excessive and unjustifiable maintenance charges taken without authorisation. I have since moved to another agent.
Karen Alanis was an incredible help to my wife and me in finding the perfect rental place. Her assistance was invaluable throughout the entire process, especially when we had questions or needed advice. Karen was always ready and willing to offer her support, showcasing her professionalism and dedication. Her understanding of our needs and her ability to match them with the right property was truly remarkable. Thanks to Karen, we found a place that felt just right for us, and we couldn't be happier with our choice. We highly recommend her services to anyone looking for a seamless and supportive rental experience.
I would highly recomment Howley Shouhan. Me and my girlfriend rented property from MTS for year and half. We had really good experience. Apatment was shown by agent Amy and she was vey kind and helpful.