Senator Windows and Doors Galway

Buyer Be Very Aware! Shocking & extremely disappointed with Senator Galway! BE SURE TO Keep a Very Close Eye on the Fitters at every stage to ensure your new windows & doors are installed as per basic installation requirements. Expanding foam needs to be sprayed All around the window frames!! Having used Senator years ago I had hestitation about using them again. I contacted Peter Fallon owner of this franchise Galway . He called out measured my windows doors & porch. The fitter called to double check the measurements. Product arrived all looked great until the fitters got hold of it. One of the windows was the wrong size!! ( after being measured twice!!) The fitters Broke hinges, drilled holes in frames that should not be there, damaged the concrete base taking off my old porch & hid it with pvc strips! After telling me they would fix it before installing the new porch! I had a hole underneath 1 of my bedroom windows cill's . There was drafts coming all sides when breezy outside. I could see as they were doing the job it was extremely slap dash! When I questioned the their technique I was fobbed off "we're not finished that yet"!! They denied causing damage when questioned until I got Peter Fallon back to my house. He stated this only happens once a year & it was a wake up call for his fitters Colm & Peter!! My windows were not sealed properly, locks & hinges were broken. I have never seen so much silicone plastered over the outside of windows & inside a porch in my life! What happened to me was like a comedy of errors but there was nothing funny about it! Having no joy requesting that these damaged windows be taken out replaced & reinstalled correctly, I contacted the MD of Senator Window's Ireland in Wexford by phone, by email & resorted to a private message on LinkedIn premium stating my case also stating that I was paying for this job to be done correctly. To my shock & surprise I received NO Reply. Needless to say I got my money back & went elsewhere. I would NOT recommend Senator Window's Galway or Head Office after the total lack of professionalism & respect shown to me. Had I not been aware of what is involved with window installation I would have been non the wiser & paid a very substantial sum of money to have a very cold & drafty house.

We are truly delighted with our wonderfully warm, silent and stylish new triple glazed grey exterior with cedar wood interior windows. We invited many companies to view our house, none came within a mile of what Peter and Senator offered. Much the same price, but entirely different choice of options and end product. Peter arrived out to look at our old setup, and immediately reimagined an entirely new home for us! Not by advising us to get engineers or steel reinforcements, but simply with the variety of windows Senator has to offer. He framed views perfectly with picture windows, allowed for character, functionality and ingenuity. I honestly don’t think we would ever have arrived at such a great result had it not been for him. It might seem strange to say, that we could have ended up with just new windows. But with Peter and Senator, we received new windows that changed our entire home. Thank you Senator, thank you Peter, thank you Colin…

From initial Quotation from Peter to final installation by Colm, we found the Senator Windows Team to be most helpful, informative and always obliging with any requests or requirements we had throughout the process of fitting our new windows and door from start to finish. Sincerest thanks and a genuine 5-star recommendation from Dermot & Zarah Clery.

Highest quality available. Got replacement windows and the service from showroom to installation was flawless. Two very talented fitters made quick work of the windows. They filled all gaps and disposed of the old ones. Cannot recommend enough!

After a 10 week wait to get a new door fitted, they arrived with it cracked. Not kidding. One of the fitters constantly cursed while working inside a home with 2 young children and got stroppy when he revealed (after 4 hours work) that the new door that they had built was cracked. Left temp putty as sealent that had holes in it leading to drafts. Then informed that it would take 3 weeks to refit the fixed door. Only one word for this. Appalling