Letslet

4.6·22 reviews
42a Father Griffin Rd, Raleigh Row, Galway, H91 W2W4, Ireland, Galway, Ireland
Veted AI Summary

Galway letting agent with strong property management but inconsistent customer service quality.

What customers love

  • Long-term tenant support and maintenance responsiveness
  • Willingness to rent to newcomers and immigrants
  • Properties in convenient locations near schools

Worth noting

  • Staff phone rudeness and verbal abuse toward prospective tenants
  • Failure to respond to email inquiries from potential clients

Best for

Established tenants seeking reliable long-term letting management and support.

Attribute scores

Quality of Work72
Experience45
Responsiveness45
Customer Rating92
Price vs Market Avg.65

Recent reviews

TORAGARAGE GALWAY10mo ago

sorted accomodation for staff very good to deal with

Alexander Würzburger3y ago

The planning skills of this friendly business are uncomparible. I‘ve never experienced those services what Letslet offers. I‘m really satisfied!

Oliver Paul3y ago

My daughter wrote 5 e-mails, without a single reply. then she had the gall to phone them up. Some potatohead who probably had three beers before breakfast, started verbally abusing her for calling about an apartment. This guy oviously grew up in a sheep shed with no manners. This was a potential client calling and was treated like trash. One of Galway´s main (maybe only) source of income are national and international students who have to pay for overpriced accomodations. Bozos like that coward working for rental agencies are a disgrace to Galway and Ireland. If you don´t answer e-mails or the phone, how do you conduct business? Oviously your friendly staffer didn´t tell his name, but as the review before mine clearly shows, there seems to be a problem with staffers conduct. Thankfully there are other agencies in Galway and the market tends to cleanse itself of the black sheep.

Farnaz Rayatdoost3y ago

I have only two experiences with this agent and the guys who picked up the phone were extremely rude and disrespectful, they told me they are so full and busy and just hanged up the phone. What is these kind of business????

senthil kumar4y ago

Hi Alan and Mounika , It gives me immense pleasure to be associated with a genuine and supportive letting agent as yourself. We were too new to Ireland and you were the one who trusted us and rented the apartment. We feel lucky enough to have rented the apartment from your agency and nowhere else. As it was so close to all our children's schools, doctor and the city centre. Apart from renting the apartment, you have given us full support for our entire tenancy period over 5+ years. Having said that the apartment was given with pristine conditions and any we didn’t have any major concerns with the apartment throughout our stay period. There were couple of minors ones, but addressed immediately with priority and without any hassle. It was a tough decision to move out from the apartment, but our children have grown up which made us to make a move. We hope that we had been a good tenant throughout. we would like to take this opportunity thank you for all your support during our tenancy period. In this pandemic, where the world is witnessing the worst of times, we still have a few genuine people who genuinely care to make a difference. Keep it up and wishing you all the best. Regards Senthil