PMI

3.5·34 reviews
Cratloe Wood Student Village, Old Cratloe Rd, Ballygrennan, Limerick, V94 EYC1, Ireland, Limerick, Ireland
Veted AI Summary

Property management service offering mixed results with strong administrative support but significant responsiveness and maintenance accountability gaps.

What customers love

  • Arranged quality contractors for pre-rental property work
  • Clear cost explanations and transparent pricing upfront
  • Provided regular photo updates of progress and property

Worth noting

  • Extremely slow response times to tenant complaints and maintenance issues
  • Poor security vetting of contractors; theft incidents with no resolution

Best for

Landlords seeking help renting out properties needing renovation work.

Attribute scores

Quality of Work35
Experience55
Responsiveness25
Customer Rating70
Price vs Market Avg.40

Recent reviews

Sarah Makki3mo ago

What do you mean putting a phone number that can't be reached or they dont even pick it up.

Jason K6mo ago

Ever since our premises has become managed by PMI, things have gone downhill. They are slow to react to queries or complaints, and don't follow up, in some cases, in my experience. Honestly cannot wait to be rid of these folks.

daniela petkova1y ago

I am profoundly disappointed due to their negligence and refusal to refund me for mistakes on their part that cost me - wasting groceries since all their furniture and appliences (fridge, boiler, etc) are old and did not work for days after moving in, not allowing a parent to stay over for even 1 night due to "respecting the space of roommates" who PMI knew were not going to come move in until a week later, and PMI letting in "painters" who stole property from me that i never got back. Very bad dirty living spaces, worst visitor rules ever (not only because of the stay-over mentioned), expensive accommodation, no support whatsoever. PMI are in charge of the employees they let into the apartment i have rented, and with last-minute notice, they let painters come in (regardless of whether the tenant is in or not, which is understandable) who rummaged through my drawers and stole two expensive items - a branded multi-tool and knife from me. I asked them to at least tell me the name of the company the painters were from - no response. Additionally, I did not receive anything for all the food i lost or went bad while I wait for them for a week to "repair" the fridge, which was completely dead and thus replaced in the end, mind you they demand tenants to give the exact date we plan to arrive which in my case was a month later than the 1st possible date. I came to an accommodation that was dirty and had multiple non-working systems, electricity, etc. Also, of course, the courtesy of having me pay for a hotel stay for the person helping me move in, so that I "respect the other roommates' privacy" even though said roommates did not come until a week after the person helping me was gone, and you knew exactly when they were coming in. All in all, I can not understand what all the strict visitor rules and security are for if you're going to just let in thieves into our accommodations and not do anything about it afterwards.

EamonO1y ago

I have had a great experience with PMI. They have helped me rent out a house in Ireland. The house needed some work before it could be rented, and they arranged for a good contractor to complete all work necessary. All costs were well explained beforehand. Communication is also great with pictures of the house, work and contents provided as needed or requested. The house was soon rented and at a good rate. I would highly recommend Property Management Ireland PMI for anyone looking to rent/lease a property.

Pawel Pencherzewski4y ago

This company is a big joke.. Currently waiting for over 4 months for the satelite dish to get realigned after a storm. They've sent out a guy after the first two months to tell me he will need to book a boom lift, because it is too high.. A member of PMI sent out a mail 4 weeks later to tell me 'they will get back to me on the matter shortly'. Another month passed and I'm still paying for the TV service without a signal.. ridiculous..