Murphy Larkin Doors & Floors

It’s rare to get excellent customer service these days, both John and Kevin reached out proactively to help me with my small order of door handles and gave me great advice! Really good company, would trust them with any order! Thanks!

We dealt with this company a fews ago we purchased all the doors in our house from them .The service was amazing back then . There was never an issue because of the good service we received. We had to go back for a lock on one door was broken due to wear and tear and they didn't hesitate to replace the lock free of charge. Amazing service and great aftercare. We would highly recommend their business to anyone.

Excellent company. Delivered a lot of timber and helped my wife get it all indoors. Fair play to the delivery team and thanks again. Also I randomly called the office looking for advice about floor adhesive and they were happy to help. Product knowledge extremely good. Compare it to Woodies or Screwfix where the employees don’t know a flathead from a Phillips

Extremely Disappointed with Product Quality and After-Sales Support I recently purchased six doors from Kevin at Murphy Larkin, who was very helpful during the sale. Unfortunately, all six doors arrived warped. My carpenter managed to adjust four of them, but the two dining room doors were too badly warped to be repaired. When I contacted Murphy Larkin, I provided photos — including laser-level evidence clearly showing the warping. I was advised the issue was due to not using three hinges per door, something I’ve never needed in over 20 years. I was also told the doors would “sit better” once the glass was fitted, but even after professional installation, the doors remained visibly warped and do not align properly. The proposed solution was to replace the doors entirely — at my own cost for repainting, refitting the glass, and hiring a carpenter again. When I raised this with customer service, I was told by a representative named Karen that I should not have installed the doors at all, despite following their prior instructions. Her response was dismissive and unhelpful. Although a site visit was offered, it was cancelled last minute and communication throughout has been inconsistent. I even requested reimbursement for my carpenter’s additional €150 charge, which was refused. Overall, the products were not fit for purpose, and the after-sales service has been extremely disappointing. I would not recommend Murphy Larkin based on this experience.

Fantastic customer service! Order process was smooth, followed up by a phone call to confirm. Delivery was quick and had another call to make sure I was happy with everything. I had an issue with some doors and skirting a few years after purchase and spoke with Ger who got it all sorted for us. Really great company to deal with 😊