Property Partners Phelan Herterich

From our very first contact with Deirdre, we felt we were in excellent hands. Her friendly and approachable attitude—while perhaps expected from an estate agent—stood out as genuinely warm and reassuring. Believe me when I say this: many agencies treat buyers like entries on a spreadsheet, and it’s baffling how they manage to stay in business. But Deirdre and Rachel were nothing like that. From day one, Deirdre promised to look after us, and she absolutely delivered. No matter the size or nature of our requests, she was always ready to help. She even went above and beyond by helping us secure temporary accommodation when our house was delayed by a couple of months and we were suddenly served notice on our rental. What an absolute star! Buying a house as a first-time buyer is both thrilling and anxiety-inducing. Having a true partner by your side throughout the process makes all the difference—and that’s exactly what we had. We can’t recommend Deirdre and Rachel highly enough. Thank you for everything. We wish you and the entire team nothing but the very best -- 7 STARS!! M&M (she even gave us a lovely nickname !!)

We’re so thankful for everything Deirdre did to help us through the process of buying our first home! Deirdre was absolutely essential in guiding us through the journey, she acted as a true bridge between us and the developers, helping smooth out every step and always being on top of things. She went above and beyond to make sure everything stayed on track, especially with tight timelines around our mortgage expiration. And when the deal was finally done, she even made the extra effort to get us the keys on a Friday evening, knowing how eager we were to move in. That meant a lot. Deirdre was professional, reliable, and always had our best interests in mind. We really appreciated her support throughout the process.

I cant recommend Deirdre Phelan highly enough. She made the journey so easy for us from selling our house to buying our new home. She is such a professional, so organised, efficient, consistent and made everything so easy from start to finish. She went above and beyond in so many ways. Top class service. Thanking you again Deirdre and Rachel.

We purchased our new home through Deirdre Phelan and it was a great experience. While it wasn't the most straight forward purchase, the whole process was made easier by the great communication and professionalism of everyone at Property Partners Phelan Herterich. Deirdre was always on the other end of the phone when needed and she was always able to provide guidance / answers with any issues that arose. Would highly recommend them and would like to thank Deirdre and Rachel for all their time and effort over the last few months

Cannot recommend Deirdre and her team at Property Partners Waterford enough. As a first time seller it can be a very intimidating experience and Deirdre held our hand and managed the entire process seamlessly. She answered our endless questions and was always in touch with updates as needed. She has been brilliant from start to finish- including helping us sort out some basic maintenance on the property before selling. It was also incredibly good value- months and months of work on their part and a very reasonable final fee.