Sherry FitzGerald John Rohan

4.4·82 reviews
Manor House, Cork Rd, Manor, Waterford, X91 ED90, Ireland, Waterford, Ireland
Veted AI Summary

Waterford real estate agency with strong individual agents, though consistency and transparency concerns exist.

What customers love

  • Individual agents going above and beyond their role
  • Saturday viewings and personal touches like prosecco
  • Clear communication and attention to detail throughout

Worth noting

  • Misrepresented property vacancy status to secure buyer interest
  • Required expensive structural report from preferred contact before bidding

Best for

Buyers seeking attentive, responsive agents for straightforward property transactions in Waterford.

Attribute scores

Quality of Work78
Experience65
Responsiveness82
Customer Rating88
Price vs Market Avg.65

Recent reviews

Steve Horton28d ago

I recently had the pleasure to deal with Jerri-Ann Durney at Sherry Fitz-Rohan, and she is extremely efficient and helpful. She was not even my agent and still has gone out of her way to help me through this process while I was out of the country. So glad to meet her and the team and they will be my Waterford agent for life!

Pol Marti Carrasco1mo ago

I had a great experience with Tom Roghan through a Property in Waterford City Centre, on Francis Street. From the very beginning, Tom was extremely helpful, professional, and supportive throughout the whole process. He was always available to answer any questions and helped me with everything I needed, making everything much easier and less stressful. I’m very grateful and thankful for all the work and effort he put into helping me whenever something came up. I truly appreciate the excellent treatment and kindness I received, and I would highly recommend Tom and Sherry FitzGerald to anyone looking for professional and reliable support.

Suirside3mo ago

Very unprofessional and caught in a lie. I was looking to buy a do-er upper home by myself , John said he would only be able take a bid if I did a structural report. Me being young , totally green and accommodating I accepted in paying €450 to one of his friends for a report. I could only make a renovation feasible if I would qualify for the home vacancy grant. Before I started any process with John I asked him, and also his wife on two occasions each …if the house was vacant for 2yrs. They assured me it was each time , then once I got the report done and put in a few bids, he contacted my mortgage broker to recommend that it would not be a “feasible investment” for me. My mortgage broker pulled support immediately for any potential renovation,and then John rang me a day later to say that unfortunately the house wasn’t in fact vacant with two years afterall. He told me he had a cash buyer ready to go more on the bidding, and was eager to close as it was a bank sale. I was quite disgusted and disappointed …and knowing I was being misled ,I gave up. A day or so later I knocked on a few doors of some very helpful neighbours, they got me in contact the seller of the property (who was extremely obliging) … they assured me it most definitely wasn’t a bank sale…and that they were not in any rush whatsoever to close. I wished the person luck with the sale and just stated I simply wanted to find out if I was misled or not. Unprofessional and misleading. I may be young,but I worked hard ,saved hard and am very honest with anyone I come across.A very unpleasant experience

Caitriona O'Gorman3mo ago

It was a pleasure to have dealt with Tom. He agreed to meet us on a Saturday morning before Christmas to allow us a viewing of the house that interested us. It was so easy to contact him directly by phone and when the keys were being handed over, it was a lovely touch to receive a card and a bottle of prosecco as well.

Jack O Carroll7mo ago

I had a brilliant experience buying my home with John Rohan's team. They made the entire process go incredibly smooth from start to finish professional, clear, and always on top of everything. What really stood out to me the most was the support from Ciara and Jerri-Ann. Their work is genuinely top-notch: they kept everything moving, stayed in constant communication, and made even the trickier parts of the process feel easy. Their attention to detail and the level of care they put into their work made a huge difference. I’m delighted with my new home and couldn’t have asked for a better team to guide me through it. Highly recommend their service is truly impactful and exceptional and I couldn't be more greatful.