The Window & Door Surgeon

4.2·24 reviews
70 Dominick Pl, Dobbynsparks, Waterford, X91 XED1, Ireland, Waterford, Ireland
Veted AI Summary

A Waterford-based specialist in window and door lock repairs, operated by a single named tradesperson.

What customers love

  • Punctual arrival and efficient on-site completion of repairs
  • Proactively identifies additional faults beyond the original job
  • Neat, professional manner throughout the work

Worth noting

  • Slow call-back response, requiring customers to chase repeatedly
  • At least one customer found the quoted price excessive for the work

Best for

Homeowners needing lock, hinge, or door mechanism repairs on existing doors

Attribute scores

Quality of Work92
Established45
Responsiveness65
Customer Rating84
Price vs Market55

Recent reviews

Ray Woods3mo ago

Couldn't be happier with the lads work. Great communication from Brian before the job. Very professional, clean and efficient. Wouldn't hesitate to use again.

Mairead O Grady4mo ago

Fantastic service as always from Brian. Our back door lock jammed. Brian is very professional, prompt & knows exactly what he is doing. No job is too tricky for him. Would highly recommend Brian if you have any issues with your window & door locks/hinges.

David Meson4mo ago

I’m honestly really disappointed with the experience I had. Communication was very poor — I waited a long time for a call back and had to keep chasing for a response. When I finally did hear back, the attitude and overall service were not what I expected at all. I had heard some mixed feedback before but decided to give them a chance anyway. Unfortunately, it turned out to be true. On top of that, the price quoted was far too high for what was needed. I wouldn’t recommend based on my experience.

Mangao Ruxi4mo ago

Brian turned up right on time and repaired the locking mechanism on my old French doors quickly and efficiently. The job was done to a great standard. I’d happily recommend him to anyone needing similar work.

Belle4mo ago

We had arranged to have our external locks and handles replaced and while working on the back double doors, Brian noticed that they were not latching properly at the top and were letting in a massive draught. The guys put in a lot of effort to fix them up and it made a massive difference to the warmth of the room afterwards. Couldn't ask for more!