Wall&decò Showroom
A Milan showroom specialising in luxury designer wallpaper with a strong product range but inconsistent after-sales service.
What customers love
- Exceptional wallpaper print and material quality
- Modern, luxurious aesthetic and sophisticated design range
- Well-stocked showroom with broad product selection
Worth noting
- After-sales support unresponsive; printing errors handled poorly and slowly
- Premium pricing with no guarantee of adequate issue resolution
Best for
Buyers seeking high-end decorative wallpaper and confident in their initial selection.
Attribute scores
Recent reviews
Nice and well-stocked store
One of the most beautiful wallpapers in the world, I have them in my apartment in Cremona, they are truly modern and luxurious
I had a great experience. The paper quality was also excellent.
Beautiful, modern, sophisticated, modern design, luxury for furniture
The product deserves 5 stars; it's truly extraordinary, justifying the above-average price (in my case, 9 square meters for a thousand euros) thanks to its truly exceptional quality. But my strongly negative review is based on poor after-sales management. I believe a company's seriousness is reflected in its problem-solving skills. Selling is fairly simple, but managing incidents that may arise is a rare commodity these days, totally and presumptuously absent from the company in question. In my case, a clear, obvious, and proven printing error AT THEIR FAULT, for which, without batting an eyelid, IMMEDIATE action should have been taken with the prompt replacement of the upholstery and (perhaps) an apology, instead turned into a terrible nightmare of no response, silence, outrageous outbursts, and legal threats before I could obtain the seemingly obvious and legitimate replacement. Without EVER having anyone call to resolve the issue, always communicating exclusively via email... huh....does this seem normal to you?! So I believe that "Russian Roulette" purchases where you get everything (if you get it right) or nothing (if you're unlucky) cannot be reconciled with the sale of "prestigious" products, given that smaller companies, even with significantly lower sales, in my personal experience, have treated their customers with care. Failed!!!! Hooray for customer satisfaction!!!