City Stay Property Management

4.7·14 reviews
Via Adolfo Wildt, 5, 20131 Milano MI, Italy, Milan, Italy
Veted AI Summary

Milan-based property management company handling short-stay apartment bookings with hands-on customer support.

What customers love

  • 24/7 customer service that responds quickly to requests
  • Apartments described as spotlessly clean and well-maintained
  • Staff praised for clear, fast communication throughout booking

Worth noting

  • Accused of allowing a landlord to cancel a booking to raise rent by 196%

Best for

Travellers seeking well-maintained Milan apartments with attentive booking support

Attribute scores

Quality of Work78
Established45
Responsiveness88
Customer Rating94
Price vs Market55

Recent reviews

Magali Baeck4mo ago

Very, very bad experience. This agency helped a landlord increase his rent by 196% by canceling my reservation made 7 months earlier at the old price. These people should not agree to work with greedy landlords. Answer: normal you can't find me, I was cancelled. But you should not work with a landlord who is not honnest. You're benefiting from the dirty trick he played on me... not cool

Camilla Cardone4mo ago

This isn't the first time I've stayed in an apartment managed by City Stay Property Management, and each time it's been a very positive experience. The apartment was beautiful, with attention to detail and spotlessly clean. Like the other apartments I've stayed in, they've always been very well-maintained, welcoming, and welcoming. Furthermore, their customer service is available 24/7 and is always very helpful and quick to respond to any request. I highly recommend them to anyone looking for beautiful, clean accommodations and reliable service.

Alessandro Poire4mo ago

I learned about City Stay through some friends who recommended it to me, and I have to say they were absolutely right. I booked through them and had a truly positive experience. The staff immediately proved to be friendly, professional, and always available. They responded quickly to my questions and helped me with every detail of the booking, making me feel cared for and at ease. Communication was clear and fast, and everything was handled very well. I definitely recommend City Stay to anyone looking for a reliable service, with knowledgeable staff who are attentive to their customers' needs.

Clementina Celio4mo ago

I booked through City Stay and the experience was truly excellent. The staff was immediately very friendly, professional, and always available. They handled the booking with great care and were ready to help me whenever I needed information. Communication was quick and clear, which made the whole process simple and stress-free. It's clear they care deeply about customer satisfaction. I definitely recommend City Stay to anyone looking for a serious, reliable service with very friendly staff.

Jordan Zigliolix5mo ago

I collaborate with the team at City Stay and I must say that they are true professionals in their field. They pay close attention to detail in their accommodation and take great care of their customers. Satisfied or satisfied, there is no alternative!