De.an.
Naples-based supplier of damp and waterproofing products with knowledgeable staff but inconsistent order accuracy.
What customers love
- Knowledgeable and courteous sales staff
- Expert hardware and building product supply
- Industry professionals with solid advice
Worth noting
- Frequent order discrepancies: wrong items, sizes, materials sent
- Slow fulfillment: 20+ days to receive correct orders
Best for
Customers seeking expert product advice with flexible expectations on delivery timelines.
Attribute scores
Recent reviews
Excellent experience to be repeated
Hardware and building products supplied expertly by courteous and knowledgeable staff. Good prices. I highly recommend it.
Reliable guys, industry professionals, excellent advice. Special thanks to Massimo, a knowledgeable and friendly sales representative.
I wouldn't go back even if they gave them away... rude staff... and be careful because especially with the furniture they don't send you what you chose. In fact, on various orders I've had to send them back several times, sometimes taking at least 20 days for you to receive what was agreed upon... in the end they annoy you and you accept what you paid for lower quality and different sizes and materials... I repeat, not even if they gave it to you as a gift would I go back again!!!!!
I would have given zero stars (I never give low ratings because I always find some positives in every business I spend money on), but that's not possible. In the sand department, I had a bad experience with one of the workers there, which almost led to a fight. He was a rude, incompetent, and uncouth guy. If they treat customers like that, it's ZERO professionalism.