Carglass partner Napoli Euroglass

Very poor experience with Carglass in Naples near the airport regarding my Range Rover Evoque 2013 panoramic roof replacement. The insurance paid approximately €6,500 for this repair, and from the beginning I repeatedly made it very clear that: * the correct panoramic glass had to be fitted, * the interior lining had to remain black, * and the work had to be completed properly without damaging the vehicle. Unfortunately, they did the complete opposite. After the installation, they fitted the wrong interior lining colour (white instead of black). Even worse, after removing and reinstalling the interior roof lining, the interior lighting system was damaged. The problems created after their work include: * the front interior light remaining permanently on day and night, * the rear left light no longer functioning, * the other interior lights unable to switch on or off correctly. I returned approximately 8–10 times trying to resolve these issues. Each time there were excuses, delays, and no proper repair. Eventually, I was told the vehicle would be taken to Land Rover to correct the lining and lighting issues. In the end, only the black lining was corrected. The lighting problem remains unresolved to this day. I later discovered that Carglass only authorised payment for the lining work and not for the electrical damage caused during their installation. I am now left with a vehicle that still has unresolved faults caused directly after their work. Communication has been extremely poor. Calls are ignored, emails are unanswered, and responsibility is constantly pushed elsewhere. Legal action through solicitors is now being considered. I would strongly advise customers, especially foreign customers, to be extremely careful. Based on my experience, once payment is received, customer care and responsibility disappear completely.

And what can I say... 10 stars! I just had a damaged windshield... I went into the shop, got it serviced, and everything was fixed right away. Fantastic!

I had the glass replaced, which was replaced with scratched glass. In addition to damaging the points where they applied pressure to open the door, I called to explain the problem. They offered me a discount or a replacement, so I opted for the replacement. I've called 5 times since August 6th, each time they said to let me know by the weekend.

What can I say? Professionals with a capital P! From the moment you arrive at their workshop, they make you feel at home. They're professional, friendly, and above all honest! I changed the windshield on my Qashqai. It took 1.5 hours to do the job quickly, cleanly, and above all, with integrity! The owner is a wonderful person who knows his stuff and lets you know the status of your car as the work progresses. I highly recommend them! Thank you so much for everything.

Newly opened center with qualified staff and cutting-edge technology. They fixed my car in 30 minutes, doing an excellent job.