V.M. Clima
Air conditioning and waterproofing service provider in Rome with competent staff but inconsistent complaint resolution.
What customers love
- Knowledgeable technicians with genuine expertise
- Prompt response times for service calls
- Fair pricing on repairs and installations
Worth noting
- Denied warranty coverage without proper investigation
- Poor communication when complaints filed via phone/email
Best for
Customers seeking experienced technicians for AC and water heater installations and repairs.
Attribute scores
Recent reviews
The technician Mirco, who came to fix my gas water heater problem, demonstrated great professionalism and reliability. The response was prompt and the prices were very fair.
Professional, friendly, and experienced staff. These days, it's hard to find capable people who truly know their job! See for yourself!
I contacted them for assistance with a product they installed for me, and they were very efficient in their work.
Terrible service! They tried to scam me, and they wasted my time! Luckily, I found someone honest who understood the problem and fixed it. NEVER AGAIN!
We paid handsomely for the supply and installation of three air conditioners. One of them wouldn't turn on; it's never worked. We asked for assistance, they charged 50 euros to come and verify that it wouldn't turn on, and they denied warranty coverage. We complained again by phone and sent a certified email, but they didn't even respond. Never again!