Lily Service, l'impresa di pulizie a Roma

I give one star because I can't give less. I contacted the company about 10 days ago for a quote. The person who answered kindly said they would have the quotes technician call me back. No call back for two days. On the third day of waiting, I called back personally. The same person who answered ten days earlier apologized, saying the quotes technician was sick and unable to call. He dismissed me, saying he would contact me as soon as possible. A week later, I haven't received a recall from this call, so I sent an email requesting a quote. No response. Yesterday, I called the number again. The same person apologized again and dismissed me, saying they would have me call back later that day. No call back. That same evening, I received an email from the company telling me the technician had tried to call me several times, but the number was incorrect. The email asked me for the correct number. To this request, I replied that my number was the same one I had called from that morning, so the technician had been given the wrong number by the person I had spoken to. Anyway, I forwarded my number, asking for a polite response the next day. No call. Now... beyond the fact that one might be surprised that a company takes ten days to send a quote to a potential new customer... I am even more shocked by the lack of seriousness. If such carelessness emerges only when asked for a quote, I imagine the lack of professionalism in the service they offer. Truly embarrassing.

Finally, a company with a capital "A." Lily Service S.R.L.: highly experienced, reliable, punctual, precise, and competitively priced. They solved all our condominium's problems to our complete satisfaction. They are environmentally conscious and use only non-polluting products. Their staff is highly trained, equipped with uniforms and safety gear. They are trained and informed about workplace safety (Legislative Decree 81/08). They can solve any problem because they work with integrity and professionalism. Believe me: the best on the market. TRY IT TO BELIEVE IT!!!

This company employs highly trained and courteous staff, no doubt about it! Punctuality and courtesy are their hallmarks. Their prices are commensurate with the excellent services they offer. In short, a great Italian company, definitely worth a try for its professionalism and reliability.

I contacted this company for stain removal and sanitization of a sofa. My opinion on the work they did can only be positive, as I found both the manager and the staff to be professional and courteous. I recommend them to anyone seeking professionalism and friendliness.

After several quotes, I decided to hire this company for a deep cleaning after renovating my apartment. The value for money was unquestionable, and both the owner and the staff made a truly excellent impression on me, both in terms of professionalism, courtesy, and confidentiality. Highly recommended.