Valsts sociālās apdrošināšanas aģentūra, Daugavpils reģionālā nodaļa

4.5·181 reviews
Ģimnāzijas iela 10, Daugavpils, LV-5401, Latvia, Daugavpils, Latvia
Veted AI Summary

State social insurance agency branch offering accessible services with uneven responsiveness depending on applicant demographics.

What customers love

  • Knowledgeable staff providing detailed explanations with written examples
  • Convenient drop box and phone appointment booking available
  • Attentive individual staff members who help thoroughly

Worth noting

  • Elderly and disabled applicants experience significantly longer processing delays than younger people
  • Electronic applications sometimes ignored for 7+ days without response or updates

Best for

Younger working-age adults filing straightforward social insurance benefit claims online.

Attribute scores

Quality of Work72
Experience72
Responsiveness58
Customer Rating90
Price vs Market Avg.75

Recent reviews

Sandra Semjonova5mo ago

I sincerely thank the Daugavpils branch of the SSAA for their professionalism! When I came to apply for the benefit, I received useful advice, much more extensive than my initial question. It is valuable that the explanation was supplemented with examples on the sheet, which are demonstrable and very useful later. Thank you!

Svetlana Paramonova3y ago

The first visit was disappointing. The entrance was oddly blocked. Two or three people were sitting there, and they were the ones who suggested where to go with questions. The visit on October 20, 2022, was surprising. A very attentive young woman, she helps everyone, explains everything. Well done! Thank you so much! She's the right person to help visitors. I've heard only good things about her. Unfortunately, we don't have many like her.

Akullena A4y ago

All application forms are available, and a drop box is available. Appointments can be made by phone. We got through quickly, and the service was friendly.

Алёна Scarlet5y ago

Если молодой человек электронно оформляет заявление на больничный, то на 5 день получает пособие. Если пожилой или инвалид, то вас будут долго игнорить, ваше электронное заявление и на 7день ещё не рассмотрят и на ваши вопросы один ответ-10 дней ждите и значит, когда получим за 3 дня больничный B??? И чем молодые с больничный за месяц, лучше чем работающие инвалиды, но приболевшие. За месяц больничного на 5 день пособие получают, а за 3 дня больничный ждите 10дней решение. Дискриминация или не объективное отношение к инвалидам и людям в возрасте. Решение за три дня больничного не могут за трое суток подтвердить. И как молодым, так людей не много. А инвалидам ждите, людей много. Как прокомментировать такое????????

Игорь Шумейкин5y ago

Ok