Daugavpils dzivoklu un komunalas saimniecibas uznemums

3.7·152 reviews
Liepājas iela 21, Daugavpils, LV-5417, Latvia, Daugavpils, Latvia
Veted AI Summary

Property management company in Daugavpils with significant complaints regarding billing practices and service responsiveness.

Worth noting

  • Incorrect meter reading charges and billing for water consumption twice
  • Poor responsiveness to maintenance issues; entryway doors unrepaired for three years

Best for

Not recommended based on available customer feedback and service quality concerns.

Attribute scores

Quality of Work25
Experience72
Responsiveness20
Customer Rating74
Price vs Market Avg.15

Recent reviews

Natalja Bernate8mo ago

The worst company I've ever encountered. They're arrogant and biased. It's impossible to get anything done. My disabled brother hasn't submitted his meters for two years. Not only did they charge 7.5 cubic meters for water alone, plus the general water usage for the house, but they also charged for two years of metered water consumption (11 for hot and 11 for cold). So, they charged for water consumption twice. I don't understand why they even need meters. They described it as a fine for not submitting meters. What kind of fine? They also charged soda naudu for non-payment, but I understand that. But a fine? They've already punished me enough, charging me 7.5 cubic meters for so long. So, if you're in a situation where you have a stroke, like my brother did, and he's alone, he still has to submit meter readings. They basically didn't even want to listen and kicked me out. We asked to see the law, and at first they didn't want to give it to us at all, then they wrote Cabinet No. 1013. We read it, and it only says that if you don't submit meter readings, they can only charge you for overuse, but not for additional meter readings. And you can see from the bills that the meter readings haven't changed. And he's only used 8 cubic meters of hot water in two years, and DDzKSU wants to take those 8 cubic meters extra, as if he actually uses those 8 cubic meters per month. This is insane. Just how much water do you have to use to get 7.5-8 cubic meters of hot water for just one person? And they should have provided the readings from the general meter for the house. Where it's also written in the Cabinet of Ministers' rules. And they simply kicked us out, even though their lawyer was present. She was supposed to help sort out the contentious issues, but she simply exerted pressure. Where can we seek justice? Although we are still trying to appeal to higher authorities.

Viktorija Sribnija10mo ago

The worst service company ever! The dispatchers are rude, they take a long time to respond to emergencies, and you can't get through on the phone. What am I paying for?

Julija1y ago

For three years now, we've been fighting with this shady company to get our entryway doors adjusted. They're new, but every time there's a frost and then a thaw, they stop closing. It's ridiculous—it'll take a mechanic half an hour!

Harish Sharma3y ago

Good

Vadims V.10y ago

Ok