Irmejs Jānis, sadzīves tehnikas remonts, izbraukuma serviss

3.9·20 reviews
Vienības gat. 20, Zemgales priekšpilsēta, Rīga, LV-1004, Latvia, Jūrmala, Latvia
Veted AI Summary

Skilled appliance repair technician in Jūrmala with serious communication and reliability issues.

What customers love

  • Quickly diagnosed and repaired coffee machines
  • Explains problems clearly to customers at home
  • Knowledgeable and capable technician when he arrives

Worth noting

  • Fails to answer phone calls or return messages after initial contact
  • Does not honour agreed appointment times or follow-up promises

Best for

Customers who can arrange appointments well in advance and need reliable appliance repairs.

What reviewers warned about

Issues raised independently by two or more reviewers of Irmejs Jānis, sadzīves tehnikas remonts, izbraukuma serviss, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Missed scheduled appointments without notice

    Moderate3 reviewers, 2023-2025

    Three reviewers reported the technician failed to arrive at agreed times. One reviewer waited and received a call only after the missed appointment saying he'd be later; another states he promised to come in evening or next day but never called back; a third reports non-arrival with subsequent non-responsiveness.

    Ask before you hire: Ask for his cancellation and rescheduling policy in writing, and request contact within 2 hours if running late.

  • Non-responsive after initial contact

    Moderate2 reviewers, 2023-2025

    Two reviewers reported that after initial responsiveness, the technician stopped answering phone calls and texts, leaving repair requests unresolved.

    Ask before you hire: Request a written service agreement with guaranteed callback timeframes and dispute resolution contact.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work78
Experience45
Responsiveness35
Customer Rating78
Price vs Market Avg.75

Recent reviews

Aleksandrs Korovins7mo ago

They quickly repaired my coffee machine. Before that, I had a dishwasher, it wasn't broken, the technician explained where the problem was at home. I am very satisfied with the service and can recommend this technician.

Ieva Puisāne1y ago

He's a good master, at least that's what it sounded like on the phone. Unfortunately, for some reason, he didn't make it to the master's. He doesn't pick up the phone, doesn't call back. He's looking for another master.

Aigars P2y ago

Initially, I had low hopes, as the repairman seemed responsive and willing to solve the problems with my refrigerator. However, this moment of hope quickly faded as the situation deteriorated. Attempts to contact them by phone and text were met with silence. It was painfully clear that what seemed like a reliable option had turned into a challenge to communicate. Due to a lack of communication and accountability, Jānis was written off. Their initial responsiveness turned out to be a facade, and their subsequent disappearance left me with an unresolved problem and a sour taste in my mouth.

Rolands Ratkevičs3y ago

The master doesn't respect other people. He's an hour late and only then calls back saying he'll be later. I couldn't wait any longer. Then Jānis promised he'd come in the evening or tomorrow, but he never called again.

Janis A4y ago

Super!