Green Clean Service

3.9·9 reviews
Jomas iela 37, Jūrmala, LV-2015, Latvia, Jūrmala, Latvia
Veted AI Summary

Jūrmala-based cleaner with strong stain-removal results but inconsistent administrative systems and communication.

What customers love

  • Removes stubborn stains from mattresses and textiles effectively
  • Quick turnaround on laundry pickup and delivery service
  • Attentive staff with helpful customer service approach

Worth noting

  • Computer system failures leave customers without proper documentation or tracking
  • Poor communication and follow-up; promised text notifications never arrive

Best for

Customers needing stain removal on delicate fabrics and laundry delivery services.

Attribute scores

Quality of Work62
Experience35
Responsiveness45
Customer Rating78
Price vs Market Avg.72

Recent reviews

Evgeny K1y ago

It took a very long time, they didn't clean it, but they took less money, though)....There was no feedback... Disgusting.

Светлана Цветкова1y ago

I dropped off my coat for dry cleaning on August 30, 2024. They greeted me well at first. They started registering the service and gave me a soft receipt. They started registering the service on the computer, but it froze. I suggested waiting or restarting the computer; I had time to wait. They told me they had the receipt: "Your coat won't disappear. We send you a text message when it's time to pick it up." Still haven't received a text message. I returned later that day and asked for the service description sheet, the one they print on the computer. They told me they don't send that kind of information by email. How can that be? Their computer is down, and I have a problem. Maybe I'm just lucky? But I still haven't seen the coat. I'll go there in person and raise the issue. Very disappointing! I bought this coat last year. It's very beautiful, barely worn, and of good quality. I treasure it. Before taking it to the dry cleaner, I researched the best place. I read reviews. And then... I went. The coat was waiting for me there. But the work was poorly done. I left it with them to clean what they didn't finish.

BigMig2y ago

you know, great service! They can pick up the laundry and return it in 2-3 days. Many thanks to Igor for his attentiveness. In season, you need to understand that it will take a little more time. I recommend returning the laundry to Emase.

Ksenia Pravdina2y ago

I'm so happy! We got those horrible stains out of the kids' mattress pads. There was tea, yogurt, soup, and markers... I thought it was impossible 😱 I've attached before and after photos.

Anna Kharitonova2y ago

Great service