sia ''Impulse Plus". Expocars.lv

4.4·79 reviews
Slokas iela 44A, Jūrmala, LV-2015, Latvia, Jūrmala, Latvia
Veted AI Summary

Car service in Jūrmala offering responsive, personable service with notably higher pricing than market rates.

What customers love

  • Professional and helpful staff with good communication skills
  • Quick service availability, including Saturday appointments without booking
  • Calm, reassuring approach that reduces customer stress

Worth noting

  • Parts pricing significantly above market rates and internet prices
  • Oil change service resulted in overfilled oil causing leaks

Best for

Customers seeking friendly service and willing to pay premium for convenience and quick availability.

Attribute scores

Quality of Work62
Experience65
Responsiveness78
Customer Rating88
Price vs Market Avg.38

Recent reviews

Raisa Nazarova7mo ago

Thanks to the car service for calm nerves and saved budget. The guys were very helpful - many thanks again! Excellent communication and great attitude towards customers.

Renārs9mo ago

The master is good at communication - two stars for that, but overall a steal. The invoice for the VAT payer without VAT for the tire is 98 EUR (I found 105 with VAT on the internet, so without VAT 82.95 EUR). The invoice for the wheel nut is 4.7 EUR without VAT, on the internet 1.84 EUR. Car evacuation (without a special vehicle) 6km away cost 50 EUR. In total, I overpaid 121.46 EUR for the parts, taking into account the retail prices for the parts, because VAT is included twice. Since car services have contracts with wholesalers, I probably lost even more. They refused to send estimates for the parts. And the evacuation is also overpriced. Overall, I do not recommend this service. :)

Jurec Bojanovskis1y ago

Yesterday, I was careless enough to stop by for an oil change at 5:00 PM (this information is for the clumsy guy who changed my oil). Such a simple task, and it went wrong. Today, I went to the car, opened the hood, pulled out the dipstick, and found that the oil was overfilled and leaking from the underbody bolt. I hope women give you the same treatment you gave them for doing that minor job of changing the oil. I wanted to tell them over the phone, but for some reason, my number on your engine block is missing. Today, the service center called me out, claiming to be the owner. Instead of fixing their current mistake, I'll repeat it again, they accused me of being threatening in a reply. A professional worker shouldn't make such stupid mistakes, overfilling the oil and then letting the customer go with nothing. My conclusion is that this service center is sabotaging the engine. Unfortunately, the owner is your man [read above the collapse towards him].

Aleksey Kolpakov2y ago

Very professional guys

Liisbet Eero3y ago

Very helpful and professional service. We had tire pressure warning with our car and they checked the tire in question immediately and thoroughly on a saturday morning without an appointment when we arrived at the shop.