Dubingiai
A large Kaunas home furnishings store with a broad carpet range but inconsistent customer service.
What customers love
- Wide selection of carpets and carpet flooring
- Furniture department generally well-regarded
- Spacious enough for browsing
Worth noting
- Staff unhelpful, dismissive, and unwilling to assist with invoicing
- Delivery driver unprofessional, abandoned goods in the street
Best for
Shoppers who know exactly what they want and browse independently
Attribute scores
Recent reviews
A sincere unit as never before, starting with the service and ending with the driver. The woman working at the carpet wrinkled her nose and asked anything, but in order to ask her something, she still had to be distracted from a personal conversation, which is also terribly dissatisfied. She tells you to call another person for everything and leaves business cards, because she won't calculate, she won't answer, she doesn't know. I came to pay an advance, so they don't even understand what I want from them, although everything was agreed with the project manager before. Three people created an invoice for about 20 minutes. Of course I waited, I don't care. Upstairs, everything was fine in the furniture I bought. This time I really didn't bother, I came already having chosen, I paid an advance. When paying the balance, they again couldn't find reserves, when I asked to write out the invoice, she turned her nose up, saying why me, how can I write it out here if there is no company code, the client card has already been created. It seems that there is a basic lack of skills in using an accounting program. This is something to improve on, not to roll your eyes at a client who is absolutely not asking for anything that does not belong to him. My colleague was able to write it out very quickly. The proposed driver brought and knocked down a pallet with things in the middle of the street and stated that he did not need it and you can do whatever you want with it. Where will he put it and he certainly will not wait here for me to move it. So I allowed myself to knock down sheets with signatures from him. The overall process is very unpleasant and I will bypass this store for a long time. When you do not want to communicate with you in elementary politeness, then I do the same.
Super.
A nice place if you aren't claustrophobic.
Big variety of carpets and carpet floors.
Expensive place.