LaikasNamams.lt - Bathroom, Kitchen & Plumbing Supplies
A Kaunas-based plumbing and bathroom equipment retailer offering in-store consultation and a broad product range.
What customers love
- Expert consultation guiding customers through full bathroom plumbing selection
- High-quality products available for in-store trial before purchase
- Staff found practical solutions when supply issues threatened project timelines
Worth noting
- Delayed deliveries requiring repeated complaints before orders were fulfilled
- Customer specifications ignored, causing incorrect product configuration on delivery
Best for
Homeowners seeking guided selection of bathroom and kitchen plumbing fixtures in Kaunas.
Attribute scores
Recent reviews
Excellent service, detailed consultation, everything at a high level. We really liked it.
There were no major problems, but the order placement was very unprofessional. We placed an order for a towel dryer "Terma Fiona" and a heating element. The delivery was delayed, I had to write complaints several times, and the product appeared only after I demanded a refund. Although I clearly indicated on the phone that the heating element should be on the left side (when entering the bathroom), they made it on the right. A small detail, but it shows that the customer's information was not taken into account. I had to go and pick up several products from the warehouse myself, although I bought them in the store and paid for them on the spot. I expected that the products would be delivered on the spot, and not have to go to the warehouses again. The products themselves are of high quality, but communication and attitude towards the customer could definitely be more professional.
I went, I found it, I bought it. There were no problems. Everything was explained clearly, we tried it on the spot. Only the best recommendations.
He gave excellent advice and helped me choose everything I needed for the bathrooms. He made the entire plumbing selection process pleasant and painless, and when there was a supply problem, he offered solutions that helped me move in on time. Thank you :)
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